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A must-read for every service professional.
* What clients really want
* Under-promising and over-delivering
* How to run a new business meeting
* Value billing
* Raising your rates
* Partner...or not?
* Dealing...
Make no mistake, etiquette is as important in business as it is in everyday life — it’s also a lot more complicated. From email and phone communications to personal interviews to adapting to corporate and...
The primary aim of this volume is the examination of issues concerning executive function and frontal lobe development. While many texts have addressed these issues, this is the first to do so within a specifically...
"If you desire to communicate with honesty and purpose in an enthusiastic and committed manner, Got It! delivers. Got It! will inspire you to catch Joan Craven's infectious ability to incorporate constructive...
Contrary to the gospel of a century of management thinkers, the primary job of the manager is no longer to plan, organize, direct, or control, asserts management expert Leonard Greenhalgh. Instead, he argues,...
Looking for a job?
Preparing for the biggest interview of your life?
Facing a layoff?
Have no fear. Work It! has all the strategies you need.
The work world isn't so friendly anymore. Landing the job you...
Finally, here is a guide that covers all of the dos and don’ts of business etiquette in Asia. Asian Business Customs & Manners is organized country-by-country, this comprehensive guide contains information...
The final word on what traits make for highly successful managers—and a detailed explanation of how to identify potential standout performers.
Executive Intelligence is about the substance behind great leadership....
[Western technology, management expertise and capital have fueled an incredible expansion of China’s economy. Each gain is hard-won, with true success gained when Western business people learn to navigate...
Have you ever lost out on a promotion? Struggled with a difficult conversation? Been put on the spot and blanked? Imagine if...
...you were better at persuading others and negotiating for what you want.
...you...
Culture Smart! provides essential information on attitudes, beliefs and behavior in different countries, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive...
Koreans have a unique character and personality that sets them apart from all other Asians. And although Korean attitudes and behavior may be influenced by the modern world, the Korean mindset is still very...
Successfully Doing Business/Marketing in Eastern Europe is a unique collection of instructive and detailed essays that will help readers to understand and navigate the complexities of the business world and...
A much-needed "people skills" primer and master class in all facets of workplace communication Do you know how to ask for help at work without sounding dumb? Do you know how to get valuable and useful feedback...
Every office has one – a Go-Getter Girl – someone who seems to just know certain stuff about how to get the plum jobs/lifestyle she wants and damn, always looks great while she's at it. Magic? No, it’s...
Patterned after Strunk and White's classic The Elements of Style, this handy guide pulls the existing research on the delicate balance of professional ethics into one concise source. Johnson and Ridley explore...
When relationships are nourished, they encourage a corresponding human flourishing, but when they are neglected, health, productivity, efficiency, and individual happiness all suffer. This insightful study examines...
For Westerners dealing with Japanese, simple differences in business practices can be troublesome obstacles to successful negotiation. They need not be according to sociologist Jon P. Alston. In this informed...
An indispensable volume that shows how to succeed in business by using the Bible and its lessons as a source of inspiration and guidance n 1990, David L. Steward founded his company, Worldwide Technology, Inc.,...
This revised and updated edition of Culture Smart! Ukraine reveals a country in the throes of change. The euphoria of the famous Orange Revolution has vanished. The momentum for reform has been checked and the...
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