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HR to the Rescue

by Edward M. M. Mone & Ph.D., Manuel D. London

By looking over the shoulders of fourteen forward-thinking, proactive HR professionals, you will gain a lifetime's worth of experience. These experts reveal how you can demonstrate your value to your organization...


HRD Survival Skills

by Jessica Levant

At your fingertips is this valuable source of ideas, concepts, and step-by-step activities. Now you can effectively promote the HR training function within your organization.

This unique guide shows you how...


Leadership for Follower Commitment

by David Cooper

This text challenges management to adopt an approach that is conducive to improved employer/employee relations, and that will enhance the organizations ability to learn and compete within a knowledge-based economy....


Leading Your Team Super Series

by Institut Institute of Leadership & Mana

With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether...


Managing Customer Service Super Series

by Institut Institute of Leadership & Mana

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in...


Managing Human Resources

by Alan Cowling & Chloe Mailer

This is the third edition of a book which has gained wide acceptance in universities and colleges for use on advanced courses in human resource management.

Written by a team of recognized experts in thier field,...


Managing Lawfully - Health, Safety and Environment Super Series

by Institut Institute of Leadership & Mana

With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether...


Marketing and Selling Super Series

by Institut Institute of Leadership & Mana

With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether...


Organizing and Delegating Super Series

by Institut Institute of Leadership & Mana

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in...


Value-based Human Resource Strategy

by Laura Brown & Tony Grundy

Value-Based Human Resource Strategy demonstrates how HR strategy can be positioned and implemented to generate real shareholder value, using case studies from BT, Dyson, Marks and Spencer and others.

The following...


HR at Your Service: Lessons from Benchmark Service Organizations

by Robert C. C. Ford & Gary P. P. Latham

Focusing on the day-to-day delivery of quality service that can drive a successful partnership between the Human Resources (HR) department and the rest of the company, this handbook demonstrates how HR managers...


The Power of Stay Interviews for Engagement and Retention

by Richard P. P. Finnegan

Challenging the perceived value of traditional employee surveys and exit interviews, this guide explores the practical value of the stay interview, a preventive tool in employee retention that proactively addresses...


Got a Minute?: The 9 Lessons Every HR Professional Must Learn to Be Successful

by Dale J. J. Dwyer & Sheri A. A. Caldwell

Designed to help HR and line managers deal with challenging employees in the workplace, this study enlists a novel approach by tying together several real-life—and often entertaining—examples of employee...


From Hello to Goodbye: Proactive Tips for Maintaining Positive Employee Relations

by Christine V. V. Walters

Evaluating an entire employment relationship in reverse—from departure through hire—this unique manual informs and guides HR professionals and managers in establishing and developing a good rapport with employees....


Business-Focused HR: 11 Processes to Drive Results

by Scott P. P. Mondore, Shane S. S. Douthitt & Marisa A. A. Carson

From employee selection to multirater feedback, this step-by-step guide provides the latest in best practices to effectively implement various human resources (HR) processes in organizations of all sizes. From...


The Coaching for Leadership Case Study Workbook

by Laurence S. S. Lyons

Based on the best-selling Coaching for Leadership (which contains an invaluable and timeless collection of thoughts and theory from some of the world's best thinkers) this workbook is filled with illustrative...


International Human Resource Management: Policies and Practices for Multinational Enterprises

by Dennis Briscoe, Randall Schuler & Ibraiz Tarique

Thoroughly updated and expanded, the fourth edition of International Human Resource Management: Policies and Practices for Multinational Enterprises now includes learning objectives, discussion questions, end-of-chapter...


Global Human Resource Management Casebook

by James Hayton, Michal Biron & Liza Castro Castro Christiansen

The Global Human Resource Management Casebook is a collection of business teaching cases, focusing on Human Resource Management issues around the world. Each case is based in a single country and illustrates...


Communicating One-to-One at Work Super Series

by Institut Institute of Leadership & Mana

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in...


Honing Your Knowledge Skills

by Mariana Funes & Nancy Johnson

New technology and organizational structures are transforming the workplace, but management skills have not yet caught up. Harnessing knowledge and using it as a competitive advantage is one of the key priorities...