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The Chief Learning Officer (Clo)

by Tamar Elkeles & Jack J. J. Phillips

NEW - TAMAR ELKELES WINS PRESTIGIOUS AWARD!

Tamar Elkeles, vice president of Qualcomm Learning Center and co-author of The Chief Learning Officer, has been named 2010 CLO of the Year by Chief Learning Officer...


The Human Resources Scorecard

by Jack J. J. Phillips, Ron Stone & Patricia Phillips

'The Human Resources Scorecard: measuring the return on investment' is the first book to provide a comprehensive, step-by-step process for measuring return on investment in human resources programs. Based on...


The Leadership Scorecard

by Jack J. J. Phillips & Lynn Schmidt

Strong leaders are essential to business success, which makes leadership development a business imperative in today's competitive environment. Leaders are needed that can do more than manage - leaders are needed...


The Roi Fieldbook

by Patricia Phillips, Jack J. J. Phillips & Ron Stone

Since the publication of 'Return on Investment in Training and Performance Improvement Programs,' many individuals have attempted to implement the ROI methodology in their organizations. Having a credible process...


Total Performance Scorecard

by Hubert Rampersad

In the post-Enron climate corporate executives are increasingly pressured to increase productivity and create an ethical, trustworthy organizational climate. 'Total Performance Scorecard' introduces a concept...


Understanding Quality

by Institut Institute of Leadership & Mana

With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether...


Combating Malnutrition in Ethiopia

by Andrew Sunil Rajkumar & Christopher Gaukler

Despite recent progress, malnutrition remains a severe problem in Ethiopia, especially among young children. Many of them suffer lifelong consequences in terms of higher risk of mortality and future illness,...


The Employer's Handbook 2012-13: An Essential Guide to Employment Law, Personnel Policies and Procedures

by Barry Cushway & Ian Hallsworth

The Employer's Handbook has established itself as a source of reliable, unambiguous guidance for for all small- to medium-sized employers, clearly identifying the legal essentials and best-practice guidelines...


Facilitating Reflective Learning: Coaching, Mentoring and Supervision

by Anne Brockbank & Dr Ian Mcgill

This book offers answers by describing the different theoretical models available for coaching and mentoring and by looking at how these models are applied in practice. Robust theory is backed up by practical...


Effective People Management: Improve Performance Delegate More Effectively Handle Poor Performance and Manage Conflict

by Pat Wellington

Effective People Management will give managers the tools and techniques to retain good staff, keep employees motivated and handle conflict and poor performance.


Armstrong's Essential Human Resource Management Practice: A Guide to People Management

by Michael Armstrong

Armstrong's Essential Human Resource Management Practice is a guide for non-HR students and professionals who need to gain an thorough understanding of how to effectively manage people. Includes information...


The Value of Talent: Promoting Talent Management Across the Organization

by Janice Caplan

The Value of Talent examines the importance of talent in contributing to organizational success. It presents a number of strategies to encourage, assess, develop and retain talent across all levels of the organization....


Understanding CBT: Develop Your Own Toolkit to Reduce Stress and Increase Well-Being

by Kasia Szymanska & Stephen Palmer

Understanding CBT introduces Cognitive Behavioural Therapy and explains how CBT techniques can help you to understand and change your thoughts and behaviour - and those of others around you.


Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships

by Clive Johnson & Jackie Keddy

Managing Conflict at Work provides guidance on preventing, containing and resolving conflict. It examines conflict in the context of workforce motivation, leadership and corporate responsibility and includes...


The Economics and Politics of High-Speed Rail: Lessons from Experiences Abroad

by Daniel Albalate & Germa Bel

The Economics and Politics of High Speed Rail: Lessons from Experiences Abroad, by Daniel Albalate and Germà Bel, introduces the main questions policy makers and scholars should examine when considering and...


Managing Human Resources for Environmental Sustainability

by Susan E. E. Jackson, Deniz S. S. Ones & Stephan Dilchert

Businesses are being pressured by governments, customers and employees alike to adopt environmentally-friendly policies and practices. This volume describes these trends and examines their implications for scholars...


Visual Meetings: How Graphics, Sticky Notes and Idea Mapping Can Transform Group Productivity

by David Sibbet

Use eye-popping visual tools to energize your people!

Just as social networking has reclaimed the Internet for human interactivity and co-creation, the visual meetings movement is reclaiming creativity, productivity,...


Leading with Your Heart: Diversity and Ganas for Inspired Inclusion

by Cari M. M. Dominguez & Judith Sotherlund

Focusing on business leadership practices that encourage diversity and inclusivity, this proposal explores the benefits of forging policies within companies that are not only fair-minded but also principled....


Investing in What Matters: Linking Employees to Business Outcomes

by Shane S. S. Douthitt & Scott P. P. Mondore

Providing a structured plan for human resource (HR) professionals, this detailed manual instructs corporations how to achieve their business goals through the resourceful employment of their staff. Practical...


Workplace Mentoring: A Shea Reference Guide

by Andrew Jones & Sherinda Shea

Who is this Guide for?This Guide has been developed for workplace supervisors or colleagues who are responsible for mentoring in the workplace. It will take you through the process of establishing and developing...