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Measuring the return on investment (ROI) of human resources programs (HR) is critical for success in today's business world and is an absolute requirement for HR professionals who are part of the senior executive...
Documenting how employment branding can save money by attracting talented, capable associates that complement their organizations, this reference underscores the importance of any company having clearly defined...
Executives are beginning to realize that the most effective way to fight the recession or to conquer competitive challenges is not to retreat, but to optimize every asset under managementespecially an organization’s...
Finding and keeping good employees is crucial to the success of every business, but it's not easy. This book will show small-business owners how to develop a human resources plan tailored to their needs.
“BRAD HELPED US DEVELOP THE TOOLS TO PICK A-PLAYER LEADERS AT GE.” —JACK WELCH Great companies, large and small, rise or fall because of their talent; the more high performers on your team, the more...
Take control of your problems and your workplace.
Do you have an employee who isn't performing, isn't producing or doesn't show up at all? Or does your workplace seem to be a breeding ground for all kinds of...
Create a handbook for employees, spelling out your company's benefits, policies and procedures using this practical legal guide
Every company, no matter how big or small, needs to provide workers with an employee...
This is the eBook version of the printed book.
Love, Joy, Authenticity, and Soul:
Building Winning Businesses in the
New Age of Transcendence
• Why today’s most humane companies are blowing away the S&P 500...
A brand new collection of essential insights for your business and career from world-renowned experts...now in a convenient e-format, at a great price!
Win the talent wars! 4 expert guides to finding the best...
The balanced scorecard (BSC) is increasingly the strategic business tool of choice for many organizations. One of the four components of the BSC, ?learning and growth,? is largely misunderstood, underutilized,...
The Corporate University Workbook gives you everything you need to create effective, systematic, learning infrastructure within your organization. As a result, you will develop employees who are capable of adapting...
The Performance Consultant’s Fieldbook will help trainers, training managers, and internal and external consultants working in partnership with clients to identify barriers to performance, explore a suite...
Performance appraisals are one of the least enjoyable duties managers face. They’re time-consuming, tedious, and require the perfect balance between criticism and praise. This collection of handy, ready-to-use...
Praise for the first edition:
"As interest in coaching grows, I think Flaherty's book will come to stand out as a definitive work." - Peter M. Senge
Coaching: Evoking Excellence in Others proposes rigorous methods...
Many of today's books on the tools and techniques of leadership and management provide descriptions of long lists for use in decision-making, leading, coaching and project management. This book takes a completely...
The NTL Handbook of Organization Development and Change is an essential tool for both practitioners and students who want to know how to effectively bring about meaningful and sustainable change in organizations....
Could your organization be a better place to work? What effect would that have on the quality and quantity of what gets done?
This book examines the concept of organizational climate ('what it feels like to work...
An internationally renowned author offers an overview of how people and jobs can best be connected in a new era.
'Beyond the Team' draws on Meredith Belbin's extensive work with organizations worldwide to give...
'Bottom-Line Call Center Management breaks new ground by addressing key skills and techniques in assessing and implementing effective management practices to maximize the human and capital resources at the call...
Organization development practitioners have, for over half a century, engaged with organizations to help them grow and thrive. The artful application of Organization Development (OD) has helped business leaders...