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Never Get Lost Again: Navigating Your HR Career

by Nancy E. E. Glube & Phyllis G. G. Hartman

Aimed at experienced human resource professionals, this invaluable handbook provides practical advice customized for those who wish to strategically develop their careers. This manual not only addresses how...

Proving the Value of HR: How and Why to Measure ROI

by Jack J. J. Phillips & Patricia Pulliam Pulliam Phillips

Measuring the return on investment (ROI) of human resources programs (HR) is critical for success in today's business world and is an absolute requirement for HR professionals who are part of the senior executive...

The Cultural Fit Factor: Creating an Employment Brand That Attracts, Retains, and Repels the Right Employees

by Lizz Pellet

Documenting how employment branding can save money by attracting talented, capable associates that complement their organizations, this reference underscores the importance of any company having clearly defined...

The ACE Advantage: How Smart Companies Unleash Talent for Optimal Performance

by William A. A. Schiemann

Executives are beginning to realize that the most effective way to fight the recession or to conquer competitive challenges is not to retreat, but to optimize every asset under management—especially an organization’s...

The Legal Side of HR Practice: EBook Edition


Human resource law is a complex, confusing compilation of federal, state, county and city laws and ordinances cured in the crucible of the courtroom.  The Legal Side of HR Practice leads human resources professionals,...

Topgrading, 3rd Edition: The Proven Hiring and Promoting Method That Turbocharges Company Performance

by Ph.D., Bradford D. Smart


Great companies, large and small, rise or fall because of their talent; the more high performers on your team, the more successful...

Firms of Endearment: How World-Class Companies Profit from Passion and Purpose

by Rajendra S. Sisodia, David B. Wolfe & Sheth N. Jagdish

Today’s best companies get it. From Costco® to Commerce Bank, Wegmans to Whole Foods®: they’re becoming the ultimate value creators. They’re generating every form of value that matters: emotional, experiential,...

The Trainer's Balanced Scorecard: A Complete Resource for Linking Learning to Organizational Strategy

by Ajay Pangarkar & Teresa Kirkwood

The balanced scorecard (BSC) is increasingly the strategic business tool of choice for many organizations. One of the four components of the BSC, ?learning and growth,? is largely misunderstood, underutilized,...

The Corporate University Workbook: Launching the 21st Century Learning Organization

by Kevin Wheeler & Eileen Clegg

The Corporate University Workbook gives you everything you need to create effective, systematic, learning infrastructure within your organization. As a result, you will develop employees who are capable of adapting...

The Performance Consultant's Fieldbook: Tools and Techniques for Improving Organizations and People

by Judith Hale

The Performance Consultant's Fieldbook will help trainers, training managers, and internal and external consultants working in partnership with clients to identify barriers to performance, explore a suite of...

Ready-To-Use Performance Appraisals: Downloadable, Customizable Tools for Better, Faster Reviews!

by William S. , PhD Swan & Leslie E. E. Wilson

Performance appraisals are one of the least enjoyable duties managers face. They’re time-consuming, tedious, and require the perfect balance between criticism and praise. This collection of handy, ready-to-use...


by James Flaherty

Praise for the first edition:

"As interest in coaching grows, I think Flaherty's book will come to stand out as a definitive work." - Peter M. Senge

Coaching: Evoking Excellence in Others proposes rigorous methods...

Tools and Techniques of Leadership and Management: Meeting the Challenge of Complexity

by Ralph Stacey

Many of today's books on the tools and techniques of leadership and management provide descriptions of long lists for use in decision-making, leading, coaching and project management. This book takes a completely...

The NTL Handbook of Organization Development and Change: Principles, Practices, and Perspectives

by Brenda B. B. Jones & Michael Brazzel

The NTL Handbook of Organization Development and Change is an essential tool for both practitioners and students who want to know how to effectively bring about meaningful and sustainable change in organizations....

A Climate of Success

by Roderic Gray

Could your organization be a better place to work? What effect would that have on the quality and quantity of what gets done?

This book examines the concept of organizational climate ('what it feels like to work...

Beyond the Team

by R Meredith Meredith Belbin

An internationally renowned author offers an overview of how people and jobs can best be connected in a new era.

'Beyond the Team' draws on Meredith Belbin's extensive work with organizations worldwide to give...

Bottom-Line Call Center Management

by David L. L. Butler

'Bottom-Line Call Center Management breaks new ground by addressing key skills and techniques in assessing and implementing effective management practices to maximize the human and capital resources at the call...

Bottom-Line Organization Development

by Merrill Anderson

Organization development practitioners have, for over half a century, engaged with organizations to help them grow and thrive. The artful application of Organization Development (OD) has helped business leaders...

Business Environment

by Elearn

Management Extra brings all the best management thinking together in one package.

The series fuses key ideas with applied activities to help managers examine and improve how they work in practice.


Coaching That Counts

by Dianna Anderson & Merrill Anderson

As the field of business coaching has expanded and evolved over the last decade, many different approaches to business coaching have been created. The authors of Coaching that Counts have written a practical,...