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A NEW COMPUTED APPROACH TO OR MANAGEMENT. Tracing Step by Step all the Surgical Path

by Matteo Buccioli

The Operating Room Block (ORB) is one of the most costly logistic facilities for hospitals. Moreover, the activity inside an ORB is usually managed like "sailing by sight". There are a lot of conflicting points...


Linking Learning and Performance

by Toni Hodges

This book provides a step-by-step approach for developing learning and performance measures and a method for analyzing and reporting results. The easy to use format serves as a quick reference-featuring the...


The Diversity Scorecard

by Edward Hubbard

'The Diversity Scorecard' is designed to provide step-by-step instructions, worksheets and examples to help diversity executives and managers analyze and track the impact of their diversity initiatives to mobilize...


The Value-Added Employee

by Edward Cripe, Edward J. J. Cripe & Richard S. S. Mansfield

A handy guide offering a practical plan for targeting skills any employee wants to develop and employers most desire.

It's hard to tell if today's competitive job market is more unsettling for employees seeking...


The Winning Trainer

by Julius E. E. Eitington

This book has more ideas on how to add involvement in learning than any one trainer could ever use. Your students and workshop participants will increase their understanding and retention when you design training...


Meeting Customer Needs

by Ian Smith

This is a third edition of Meeting Customer Needs, a diploma level book in the Chartered Management of Institute series. This particular title meets the specific requirements of those taking the Unit DM45 entitled...


Writing for Business

by Institut Institute of Leadership & Mana

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in...


Armstrong's Handbook of Human Resource Management Practice

by Michael Armstrong

Armstrong's Handbook of Human Resource Management is the definitive HR guide. It includes HRM processes and strategies, organizational behaviour, rewarding employees, performance management, employee relations...


The Talent Wave: Why Succession Planning Fails and What to Do About It

by David Clutterbuck

If succession planning works, how do the wrong people so often get to the top? Succession planning was once the key to identifying potential leaders to fill important positions. However, in the rapidly evolving...


50 Top Tools for Coaching: A Complete Toolkit for Developing and Empowering People

by Gillian Jones

50 Top Tools for Coaching contains a selection of forms, models and exercises and an explanation of how and when to use them. Tools are provided to cover all aspects of a coaching relationship, from coaching...


The Nonprofit's Guide to Human Resources

by Jan Masaoka

The nonprofit workplace has a culture of its own, shaped largely by the organization's mission and the staff attracted to the mission, which can include large numbers of volunteers. And with many of today's...


Point Counterpoint: New Perspectives on People & Strategy

by Anna Tavis, Richard Vosburgh & Ed Gubman

With 13 sets of debates confronting both large and small companies today, this excellent resource provides critical insights and various perspectives on leading human capital issues that are paramount to managing...


Staffing to Support Business Strategy

by Stanley M. M. Gully & Jean M. M. Phillips

Exploring the relationship between strategy, advantage, and staffing, this guide shows that a firm’s talent philosophy and business creed determine its employment needs and explains that a company’s choice...


The Legal Context of Staffing

by Stanley M. M. Gully & Jean M. M. Phillips

A nonlegal primer for human resource professionals, line managers, and business executives, this reference discusses the reasons employment laws and regulations exist and the benefits of complying with them....


Staffing Forecasting and Planning

by Stanley M. M. Gully & Jean M. M. Phillips

Well-researched and with practical applications, this manual shows the importance of understanding an organization’s business strategy, goals, and competitive environment to identify what talents the firm...


Assessing Internal Job Candidates

by Stanley M. M. Gully & Jean M. M. Phillips

Companies can find and explore different methods for evaluating current employees in this thorough and systematic guide. Discussing the primary goals of internal assessment—such as determining candidates...


Assessing External Job Candidates

by Stanley M. M. Gully & Jean M. M. Phillips

A practical resource, this reference for HR professionals, line-managers, hiring managers, and business leaders and consultants presents a discussion of different external assessment methods and their strengths...


Transformational Diversity: Why and How Intercultural Competencies Can Help Organizations to Survive and Thrive

by Fiona Citkin & Lynda Spielman

Both a strategy and an implementation road map of a new brand of diversity, this book focuses on developing a workplace culture that is inclusive of all employee populations and making an organization globally...


Never Get Lost Again: Navigating Your HR Career

by Nancy E. E. Glube & Phyllis G. G. Hartman

Aimed at experienced human resource professionals, this invaluable handbook provides practical advice customized for those who wish to strategically develop their careers. This manual not only addresses how...


Proving the Value of HR: How and Why to Measure ROI

by Jack J. J. Phillips & Patricia Pulliam Pulliam Phillips

Measuring the return on investment (ROI) of human resources programs (HR) is critical for success in today's business world and is an absolute requirement for HR professionals who are part of the senior executive...