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Human Resource Management in the Hospitality and Tourism Industry

by Michael Riley

This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives:...


Employment in Community Psychology: The Diversity of Opportunity

by Joseph R Ferrari & Clifford R O'Donnell

Discover the first book on employment opportunities in community psychology!Employment in Community Psychology: The Diversity of Opportunity is the first psychology career reference book for undergraduate psychology...


Family Investments in Children's Potential: Resources and Parenting Behaviors That Promote Success

by Ariel Kalil & Thomas DeLeire

The papers in this volume bring together a cross-disciplinary mix of researchers--developmental psychologists, evolutionary biologists, economists, anthropologists, and sociologists--working on the common theme...


Employment Agency Success

by Vincent Gabriel

I enjoyed my stint in teaching employment laws and HR practice and policy to groups of students from the Trade Unions, the HR departments of multi-national companies and the personnel department of small and...


A Field Guide for Organisation Development: Taking Theory into Practice

by Ed Griffin, Mike Alsop & Martin Saville

Organisation Development, as a field, is messy, imperfect and hard to get hold of - it is like nailing jelly to the wall.

A Field Guide for Organisation Development offers a variety of perspectives and unparalleled...


Employee Benefits Design and Planning: A Guide to Understanding Accounting, Finance, and Tax Implications

by Bashker D. Biswas

This book offers  guidance for understanding benefits options and plan structures, and making better decisions for your organization. Writing for both HR and finance professionals, internationally respected...


Aftershock: Helping People Through Corporate Change

by Harry Woodward

A practical, hands-on guide to helping employees through the often painful process of organizational change--whether from technological innovation, limited resources, or new management. Based on years of experience,...


Bridge Employment: A Research Handbook

by Carlos-María|Topa, Gabriela Alcover & Emma Parry

With the long-term trend toward earlier retirement slowing, and the majority of older workers remaining in employment up to and beyond statutory retirement age, it is increasingly important that we understand...


Training That Delivers Results: Instructional Design That Aligns with Business Goals

by Dick Handshaw

Instructional designers and other training professionals are often stuck in order-taking roles. The company wants training on a specific topic--business writing, behavioral interviewing, customer service--and...


How To Organize Offshore and Nearshore Collaboration

by Hugo Messer, Darel Cullen, Abhilash Chandran & Andy Jordan et al.

How do you organize a remote collaboration? What process should you introduce? How do you communicate your requirements? How do you ensure people are doing what they are supposed to be doing? These questions...


Invaluable Knowledge: Securing Your Company's Technical Expertise

by William J ROTHWELL

What happens when your technical and professional workers start retiring en masse-and taking their knowledge with them?


Employee Surveys That Work: Improving Design, Use, and Organizational Impact

by Alec Levenson

Poorly designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Alec Levenson offers sensible, practical ways to make them more useful and accurate...


Fusion or Fizzle: How Leaders Leverage Training to Ignite Results

by Greg Schinkel & Irwin Schinkel

Achieve fusion between training outcomes and business strategies. Maximize return on investment by linking training to increased profitability, revenue growth, customer satisfaction, improved safety and cost...


SuperTeams: Using the Principles of RESPECT™ to Unleash Explosive Business Performance

by Paul Marciano & Clinton Wingrove

Build Teams That SUPER PERFORM Every Day

It may seem impossible at times but you can increase productivity, innovation, loyalty, and retention in your organization-dramatically. And it's a lot simpler than you...


Handbook of Test Security

by James A. Wollack & John J. Fremer

High stakes tests are the gatekeepers to many educational and professional goals. As such, the incentive to cheat is high. This Handbook is the first to offer insights from experts within the testing community,...


The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work: A Complete Guide for Managers, Supervisors, and Co-Workers

by Margaret R Kohut

"According to the Occupational Safety and Health Administration (OSHA), more than two million workers in the United States alone are victims of workplace violence each year, leading to millions of dollars lost...


Reward Management

by Michael Rose

Reward Management is a practical guide to understanding and implementing really effective reward strategies in your organization. Tailored to the needs of practitioners it uses a combination of practical tools,...


Corporate Universities: Drivers of the Learning Organization

by Martijn Rademakers

Organizations constantly need to adapt themselves to stay aligned with an ever-changing and increasingly complex environment. Corporate Universities puts "smart learning" at the forefront, with strategies to...


The Managers Quest: Managing to Make a Difference

by Dr. S. Brett Savage & Ian Critchley

Research at Harvard University that started over forty years ago, and continued by the authors to the present, has consistently shown sound business practices that offer the greatest opportunities to businesses...


Employee Engagement Through Effective Performance Management: A Practical Guide for Managers

by Edward M. Mone & Manuel London

An engaged employee is someone who feels involved, committed, passionate and empowered and demonstrates those feelings in work behavior. This book explains that a more engaged workforce is really about better...