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Green Infrastructure Implementation

by Water Environment Federation

Green Infrastructure Implementation provides actionable information that promotes the implementation of green infrastructure. Unlike most publications, which focus on technical design of individual green elements,...

Problem Manager: Careers in IT service management

by Colin Rudd

Problem management is about finding permanent solutions to technical problems and recurring incidents in a business's IT infrastructure. This practical book describes the problem manager role in depth including...

Service Desk and Incident Manager: Careers in IT service management

by Peter Wheatcroft

The role of a service desk manager is to provide the single point of contact between an IT organisation and its users. Responsibilities include developing, implementing, monitoring and improving processes and...

Business Continuity Management Systems: Implementation and certification to ISO 22301

by Hilary Estall

This practical guide is written for organisations that are implementing a business continuity management system and certification in line with ISO 22301. It will prove invaluable for those new to business continuity...

World Class IT Service Delivery

by Peter Wheatcroft

This book is a distillation of best practices in IT service delivery and demonstrates the factors that enable organisations to achieve world class standards. The book is for IT managers, executives and consultants....

Fools Rush In

by Nina Munk

Every era has its merger; every era has its story. For the New Media age it was an even bigger disaster: the AOL-Time Warner deal.

At the time AOL and Time Warner were considered a matchless combination of old...

Principal Emergency Response and Preparedness: Requirements and Guidance

by Occupational Safety and Health Administration

Anticipating and planning your organization's response to an emergency situation isn't just a good idea: it's a federal requirement. Since 1989, OSHA has issued numerous standards that explicitly require employers...

Leaving a Legacy: Navigating Family Businesses Succession

by David C Bentall & Stephen L McClure

David. C. Bentall shares family business insights gleaned from 20 years of working with the Bentall group and Dominion Construction. Skillfully marrying his own experience with bet practices in the field, he...

Infrastructure Investment in Indonesia

by Colin Duffield, Felix Kin Peng Hui & Sally Wilson

Infrastructure Investment in Indonesia: A Focus on Ports presents an important and original collation of current material investigating the efficient facilitation of major infrastructure projects in Indonesia...

Financial Services Sector Protection and Homeland Security

by Frank R. Spellman

The financial services sector is critical to the economy and represents a vital component of our nation’s critical infrastructure. It includes thousands of depository institutions, providers of investment...

Disaster Risk Management

by Huong Ha, R. Lalitha S. Fernando & Sanjeev Kumar Mahajan

This book provides a framework for making administration effective and improving mitigation and rehabilitation measures with a view to ensuring a safer life for citizens.

It is an outcome of research studies...

A Primer on Negotiating Corporate Purchase Contracts

by Patrick C. Penfield

This book was written to help buyers develop a road map to negotiation success.

In today's world everyone is looking for cost reduction opportunities. The main opportunity to reduce costs is through negotiations...

Defense Industrial Base Protection and Homeland Security

by Frank R. Spellman

The ninth of a new, well-received, and highly acclaimed series on critical infrastructure and homeland security, Defense Industrial Base Protection and Homeland Security is an eye-opening account and an important...

Clean Tech Nation

by Ron Pernick & Clint Wilder

From Ron Pernick and Clint Wilder, the authors of Clean Tech Revolution, comes the next definitive book on the Clean Tech industry. In Clean Tech Nation, they shine a light on the leaders at the forefront of...

Lean Selling

by Robert J. Pryor & J. Jeffrey Campbell

Excerpts of Advance Praise for Lean Selling Lean Selling is the most important sales management book of the last 25 years. It shows us why 90% of todays sales processes are broken. This book will change forever...

Internet for Everyone

by Emdad Khan

Help the world bridge the digital divide by learning an easy-to-use method that allows everyone to enjoy the benefits of the Internet using just a phone and their voice. Computer and technology expert Emdad...

Government Facilities Protection and Homeland Security

by Frank R. Spellman

The eighth of a new, well-received, and highly acclaimed series on critical infrastructure and homeland security, Government Facilities Protection and Homeland Security is a reference source that is designed...

Liberalization of Transportation Services in the EU: the Polish Perspective

by Andrzej Cieslik & Jan Jakub Michalek

Poland’s accession to the EU in 2004 created new challenges and opportunities for its transport service firms operating within the framework of the EU Single Market. This book evaluates the market structure...

Full IFRS and IFRS for SMEs Adoption by Private Firms

by Maximilian Saucke

The issuance of the International Financial Reporting Standard for Small and Medium-sized Entities (IFRS for SMEs) in July 2009 has mixed up the bipolar financial reporting landscape between Local Generally...

Data Envelopment Analysis: From Normative to Descriptive Performance Evaluation

by Nadia Vazquez Novoa

The question of modern performance evaluation has been extensively discussed in the literature, leading to a call for models including non-optimizing behaviors of decision makers and non-financial performance...