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Managing Strategic Relationships: The Key to Business Success

by Leonard Greenhalgh

Contrary to the gospel of a century of management thinkers, the primary job of the manager is no longer to plan, organize, direct, or control, asserts management expert Leonard Greenhalgh. Instead, he argues,...


Game Frame: Using Games as a Strategy for Success

by Aaron Dignan

Ever wonder why teens can spend entire weekends playing video games but struggle with just one hour of homework? Why we’re addicted to certain websites and steal glances at our smartphones under the dinner...


SuperTeams: Using the Principles of RESPECT™ to Unleash Explosive Business Performance

by Paul Marciano & Clinton Wingrove

Build Teams That SUPER PERFORM Every Day

It may seem impossible at times but you can increase productivity, innovation, loyalty, and retention in your organization-dramatically. And it's a lot simpler than you...


Managing Nongovernmental Organizations: Culture, Power and Resistance

by Frederik Claeyé

The idea that international development aid needs to be better managed and coordinated gained currency in the early 1990s. The increasing emphasis on management has resulted in the present vogue of 'managing...


The Routledge Handbook of Hospitality Management

by Ioannis S Pantelidis

Hospitality is an industry characterised by its complex nature and numerous sectors including hotels, hostels, B&Bs, restaurants, pubs, nightclubs and contract catering. However, despite its segmentation, there...


Legendary Service: The Key is to Care

by Ken Blanchard, Victoria Halsey & Kathy Cuff

Take Care of Your Customers--or Someone Else Will!

Legendary Service

Great customer service is a concept organizations love to be known for. Yet most people consider the service they receive to be average, at...


Case Studies in Asian Management

by Parissa Haghirian

There is a lack of knowledge on how corporations in Asia develop strategies, organize their work processes and deal with competition. Western managers and business students need to know more about Asian corporations...


Managers, Can You Hear Me Now?: Hard-Hitting Lessons on How to Get Real Results

by Denny F. Strigl & Frank Swiatek

Learn from the executive who made Verizon Wireless #1 what it takes to drive results, develop people, and build careers

“Happy employees don't make good results; good results make happy employees.” This is...


Risk and Uncertainty in the Art World

by Anna M. Dempster

This edited book offers the first complete overview of risk in the art market by bringing together contributions from a wide range of international thought-leaders on the topic � both practitioners and leading...


Business Continuity State of the Industry Report: State of the Industry Report

by Herbert J. Mattord & Michael E. Whitman

In the Business Continuity State of the Industry Report, authors Herbert Mattord and Michael Whitman provide a comprehensive overview of recent research and news related to business continuity programs. Using...


Foucault, Governmentality, and Organization: Inside the Factory of the Future

by Alan McKinlay & Philip Taylor

This book traces how abstract managerial ideas about maximizing production flexibility and employee freedom were translated into concrete, day-to-day practices at the Motorola plant in East Kilbride, UK. Using...


Creativity and Leadership in Science, Technology, and Innovation

by Sven Hemlin, Carl Martin Allwood & Ben Martin

Leadership is vital to creativity and successful innovation in groups and organizations; leadership is however seldom studied in the academic literature as a creativity driver. One reason for the lack of attention...


Liquid Organization: Zygmunt Bauman and Organization Theory: Zygmunt Bauman and Organization Theory

by Jerzy Kociatkiewicz & Monika Kostera

Widely known as a leading intellectual, Zygmunt Bauman's thinking is often categorized as sociology or philosophy. But his work has been hugely influential in other fields as well, not least within organization...


Speaker, Leader, Champion: Succeed at Work Through the Power of Public Speaking, Featuring the Prize-Winning Speeches of Toastmasters World Champ

by Jeremey Donovan & Ryan Avery

The secrets of superb public speaking-based on the best of the best of Toastmasters

Toastmasters, a name synonymous with public speaking, is dedicated to developing its members' communication and leadership...


The Handbook of Conflict Resolution: Theory and Practice

by Peter T. Coleman, Morton Deutsch & Eric C. Marcus

Praise for The Handbook of Conflict Resolution

"This handbook is a classic. It helps connect the research of academia to the practical realities of peacemaking and peacebuilding like no other. It is both comprehensive...


Decision Making in the Workplace: A Unified Perspective

by Lee Roy Beach

Many, if not most, of one's important decisions are made in the context of one's work. However, because workplace decisions cover such a broad range of issues, it often is difficult to detect underlying commonalities...


Culture and Management in Asia

by Malcolm Warner

Local culture has long been recognised as a critically important factor in shaping management styles in different Asian countries. This book provides a comprehensive overview of culture and management in major...


Communication in Organisations Cmiolp

by Kate Williams

The new edition of the Chartered Management Institute's Open Learning Programme has been updated to include the latest management concepts and methodologies. It includes current management concepts, the changing...


Breaking Through Grass Ceiling

by Margaret Alston

First Published in 2000. Routledge is an imprint of Taylor & Francis, an informa company.


Managing Talent: Recruiting, Retaining, and Getting the Most from Talented People

by Marion Devine, Michel Syrett & The Economist

Survey after survey confirms how the success of businesses has become increasingly dependent on the ability and skills of their staff. And because talented workers are in short supply, the hunt for people of...