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Toyota Culture: The Heart and Soul of the Toyota Way

by Jeffrey Liker & Michael Hoseus

Winner of the Shingo Prize for Research and Professional Publication, 2009

The international bestseller The Toyota Way explained the company's success by introducing a revolutionary 4P model for organizational...


People Follow You: The Real Secret to What Matters Most in Leadership

by Jeb Blount

Discover the secrets to influencing the performance of the people you lead

Managers don't get paid for what they do but rather for the performance of their people; therefore, a manager's most important job is...


Successfully Navigating the Downturn: Economic and Competitive Survival Strategies

by Donald Todrin

SURVIVE AND SUCCEED!

No business escapes it. At some point, every business faces a domino-like impact—whether you’re caught in the onset of a cyclical economic downturn, a competitor emerges and takes your...


Abolishing Performance Appraisals: Why They Backfire and What to Do Instead

by Tom Coens & Mary Jenkins

Performance appraisals are used in the overwhelming majority of workplaces. Yet, most organizations that use appraisal-and a similar percentage of givers and receivers of appraisal-are dissatisfied with the...


Management

by Peter F. Drucker

Management is an organized body of knowledge. "This book," in Peter Drucker'swords, "tries to equip the manager with the understanding, the thinking, the knowledge and the skills for today'sand also tomorrow's...


PMP Project Management Professional Study Guide, Third Edition

by Joseph Phillips

The best fully integrated study system available for the PMP exam

Updated for the latest release of the Project Professional exam from PMI, PMP Project Management Professional Study Guide, Third Edition covers...


Supply Chain Strategy

by Edward Frazelle

Supply Chain Strategy is the first book in the Logistics Management Library. Supply Chain Strategy provides an overview of all of the topics included in a supply chain strategy and included in good logistics...


Delivering Happiness: A Path to Profits, Passion, and Purpose

by Tony Hsieh

  • Pay brand-new employees $2,000 to quit
  • Make customer service the responsibility of the entire company-not just a department
  • Focus on company culture as the #1 priority
  • Apply research from the science of happiness...


Intelligent Enterprise: A Knowledge and Service Based Paradigm for Industr

by James Brian Quinn

In this penetrating study of how knowledge-based services and technology are revolutionizing the economy and every corporate strategy, James Brian Quinn argues that the successful companies of the 90's -- whether...


Fit, Failure & the Hall of Fame

by Charles C. Snow & Raymond E. Miles

In this incisive analysis of corporate success and failure, the authors maintain that success is derived from a mix of ingredients--a company's strategy, its structure, and its processes working in concert....


The Adult Learner: The definitive classic in adult education and human resource development

by Malcolm S. Knowles, Elwood F. Holton III & Richard A. Swanson

How do you tailor education to the learning needs of adults? Do they learn differently from children? How does their life experience inform their learning processes?

These were the questions at the heart of...


Risk and Crisis Management in the Public Sector 2e

by Lynn T Drennan, Allan McConnell & Alastair Stark

Every decision that is made by managers and policy-makers in a public sector organization requires an evaluation and a judgement of the risks involved. This vital requirement has been recognised in the growth...


The Scorecard Solution: Measure What Matters and Drive Sustainable Growth

by Dan E. King

In today's competitive environment, organizations need to overachieve. But that level of success requires a clear and objective view of the business. The Scorecard Solution introduces a data-centric tool-the...


Revenue Management

by Robert G. Cross

From the man the Wall Street Journal hailed as "the guru of Revenue Management" comes revolutionary ways to recover from the after effects of downsizing and refocus your business on growth.

Whatever happened...


Law for Project Managers

by David Wright

Projects can often be extremely complex processes involving various teams from client organizations, contractors and sub-contractors. Making sure you don't fall foul of the law may not be uppermost in the project...


The Reconnected Leader: An Executive's Guide to Creating Responsible, Purposeful and Valuable Organizations

by Norman Pickavance

In the aftermath of the global financial crisis, a scandal-ridden business world, and a deeply unstable business environment, trust in businesses and business leaders is at an all time low. The Reconnected Leader...


The Procurement Value Proposition: The Rise of Supply Management

by Gerard Chick & Robert Handfield

The aim of The Procurement Value Proposition is to contemplate the value proposition to the business of contemporary Procurement and Supply Management. Business organisations are going through rapid external...


Common Sense Management

by Roger Fulton

For anyone newly promoted to a management position, the influx of expectations and responsibilities can seem daunting. In Common Sense Management, veteran management consultant Roger Fulton distills a career's...


The Essential Manager: How to Thrive in the Global Information Jungle

by James W. Cortada

This book discusses the evolution of management as a profession over the past two decades and how it continues to evolve. It goes on to describe the new style of management and makes recommendations for what...


Deming management method

by Mary Walton

Whether you're the owner of our own small business, a middle manager in a mid-sized company, or the CEO of a multinational, this book can show you how to improve your profits and productivity. How? By following...