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The B2B Executive Playbook: The Ultimate Weapon for Achieving Sustainable, Predictable and Profitable Growth

by Sean Geehan

The first book completely focused on successfully running B2B, which is very different from B2C. The fate of a B2B lies in the hands of a few individuals so what ultimately determines if a company thrives, or...


Mastering the Rockefeller Habits: What You Must Do to Increase the Value of Your Growing Firm

by Verne Harnish

What are the underlying handful of fundamentals that haven't changed for over a hundred years? From Harnish's famous Mastering a One Page Strategic Plan process that has been a best-selling article on the web...


The Rules of Work, Expanded Edition: A Definitive Code for Personal Success

by Richard Templar

Some people are simply great at their job; they always seem to say or do the right thing. They are mentioned in every conversation. Everybody likes them. They get promoted. They get pay raises. They get along...


Essential Rules from Richard Templar (Collection)

by Richard Templar

Discover the simple, easy-to-follow rules that can supercharge your career, optimize your management effectiveness, and transform your life!

 

In three remarkable books, international best-selling author Richard...


Silos, Politics and Turf Wars: A Leadership Fable About Destroying the Barriers That Turn Colleagues Into Competitors

by Patrick M. Lencioni & Diane Stafford

In yet another page-turner, New York Times best-selling author and acclaimed management expert Patrick Lencioni addresses the costly and maddening issue of silos, the barriers that create organizational politics....


Harvard Business Review on Increasing Customer Loyalty

by Harvard Review

How do you keep your customers coming back-and get them to bring others?

If you need the best practices and ideas for making your customers loyal and profitable--but don't have time to find them--this book is...


Management Tips: From Harvard Business Review

by Harvard Review

As a manager, you’re shouldering more and more responsibilities—from maximizing your team’s performance to increasing your company’s market share to building profitable customer relationships. On top...


Project Management for Small Business: A Streamlined Approach from Planning to Completion

by Joseph Phillips

How to cut project management down to size-killer project strategies for small businesses.


People Follow You: The Real Secret to What Matters Most in Leadership

by Jeb Blount

Discover the secrets to influencing the performance of the people you lead

Managers don't get paid for what they do but rather for the performance of their people; therefore, a manager's most important job is...


Successfully Navigating the Downturn: Economic and Competitive Survival Strategies

by Donald Todrin

SURVIVE AND SUCCEED!

No business escapes it. At some point, every business faces a domino-like impact—whether you’re caught in the onset of a cyclical economic downturn, a competitor emerges and takes your...


Abolishing Performance Appraisals: Why They Backfire and What to Do Instead

by Tom Coens & Mary Jenkins

Performance appraisals are used in the overwhelming majority of workplaces. Yet, most organizations that use appraisal-and a similar percentage of givers and receivers of appraisal-are dissatisfied with the...


Management

by Peter F. Drucker

Management is an organized body of knowledge. "This book," in Peter Drucker'swords, "tries to equip the manager with the understanding, the thinking, the knowledge and the skills for today'sand also tomorrow's...


Delivering Happiness: A Path to Profits, Passion, and Purpose

by Tony Hsieh

  • Pay brand-new employees $2,000 to quit
  • Make customer service the responsibility of the entire company-not just a department
  • Focus on company culture as the #1 priority
  • Apply research from the science of happiness...


Intelligent Enterprise: A Knowledge and Service Based Paradigm for Industr

by James Brian Quinn

In this penetrating study of how knowledge-based services and technology are revolutionizing the economy and every corporate strategy, James Brian Quinn argues that the successful companies of the 90's -- whether...


Fit, Failure & the Hall of Fame

by Charles C. Snow & Raymond E. Miles

In this incisive analysis of corporate success and failure, the authors maintain that success is derived from a mix of ingredients--a company's strategy, its structure, and its processes working in concert....


The Truth About Managing People: Proven Insights to Get the Best from Your Team

by Stephen P. Robbins

Discover today's quick, practical, proven guide to overcoming "killer" management problems and succeeding brilliantly as a leader! Unlike other management books, The Truth About Managing People, Fourth Edition...


The Adult Learner: The definitive classic in adult education and human resource development

by Malcolm S. Knowles, Elwood F. Holton III & Richard A. Swanson

How do you tailor education to the learning needs of adults? Do they learn differently from children?

How does their life experience inform their learning processes?

These were the questions at the heart of...


Risk and Crisis Management in the Public Sector

by Lynn T Drennan, Allan McConnell & Alastair Stark

Every decision that is made by managers and policy-makers in a public sector organization requires an evaluation and a judgement of the risks involved. This vital requirement has been recognised in the growth...


The Scorecard Solution: Measure What Matters and Drive Sustainable Growth

by Dan E. King

In today's competitive environment, organizations need to overachieve. But that level of success requires a clear and objective view of the business. The Scorecard Solution introduces a data-centric tool-the...


Revenue Management

by Robert G. Cross

From the man the Wall Street Journal hailed as "the guru of Revenue Management" comes revolutionary ways to recover from the after effects of downsizing and refocus your business on growth.

Whatever happened...