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by W. Scott Culberson

This is a work of system-think on why breakthroughs mostly don’t sustain.

In answer, it recalls mutual learning, by which the exceptional have defied the norms of decline since before humans could write about...

Customer Karma

by Arjun Sen

In Arjun Sen's most recent book, Customer Karma, "Why stop at a one-night stand when you can have a lifetime relationship with your customer", he uncovers the blind spots of many well intentioned companies in...

Mining New Gold—Managing Your Business Data

by Penny, Jeffrey & Gillian Garbus

Data 1. What is the data? 2. Can data be validated? Is it accurate? 3. How do we store the data? 4. Is there a way to make money on the data? 5. How does changing expectations of data change your companys future?...

Super7 Operations

by Menno R. Van Dijk Msc

When author and operational excellence consultant Menno R. van Dijk joined ING Domestic Bank in the Netherlands, the company had already been using the Lean system a few years. But van Dijk felt something was...

Demand Driven Material Requirements Planning

by Carol Ptak & Chad Smith

In the 1950s, a method called Material Requirements Planning (or “MRP”) changed the world of manufacturing forever. But times have changed—customer tolerance times are shorter, product variety and complexity...

Precisely Wrong: Why Conventional Planning Systems Fail

by Carol Ptak & Chad Smith

At the heart of most supply chains lies a planning tool called Material Requirements Planning (MRP).  Invented in the 1950s, codified in the 1960s and commercialized in the 1970s, MRP became THE way of life...

Cost Accounting in Anglophone Subsidiaries

by Moritz Schröder

Cost accounting in Anglophone countries is in general less detailed than German cost accounting. Such cross-national differences imply a tension for Anglophone multinationals operating in Germany. These firms...

Extended Performance Evaluation Based on DEA

by Ludmila Neumann

This study introduces new methodological developments of Data Envelopment Analysis (DEA) that satisfy the demands of business practice and provide a multidimensional point of view on the evaluation of organizational...

Financial Reporting Quality in Emerging Economies

by Gregor Hagemann

Contrary to their increasingly important role in the global economy, little is known so far about the financial reporting practices in emerging economies. This study therefore analyses the financial reporting...

Gender Equality and Quality of Life

by Marta Warat, Anna Ratecka, Krystyna Slany & Ewa Krzaklewska

This book engages with a critical perspective on gender equality and quality of life. It provides a comprehensive overview of theoretical and methodological frameworks for exploring both concepts which is complemented...

Public Policy Argumentation and Debate

by John R. Butler & Philip Dalton

Through an exclusive focus on public policy advocacy as a practical endeavor, Philip Dalton and John R. Butler depart from approaches to debate education that focus on the rules of simulated, academic debate...

Which variables of governance can affect the risk of default of family businesses? A cross-country comparison between United Kingdom and Italy

by Olga Maria Stefania Cucaro

This study examines the association between some governance variables and the risk of default of family and non-family firms. The paper also discusses the nature of family control and the differences to non-family...

Pricing and Revenue Optimization

by Robert Phillips

This is the first comprehensive introduction to the concepts, theories, and applications of pricing and revenue optimization. From the initial success of "yield management" in the commercial airline industry...

Delayed and Network Queues

by Aliakbar Montazer Haghighi & Dimitar P. Mishev

Presents an introduction to differential equations, probability, and stochastic processes with real-world applications of queues with delay and delayed network queues

Featuring recent advances in queueing theory...

Solutions Manual to accompany Nonlinear Programming

by Mokhtar S. Bazaraa, Hanif D. Sherali, C. M. Shetty & Joanna Leleno

As the Solutions Manual, this book is meant to accompany the main title, Nonlinear Programming: Theory and Algorithms, Third Edition. This book presents recent developments of key topics in nonlinear programming...

Mathematical Modeling with Multidisciplinary Applications

by Xin-She Yang

Features mathematical modeling techniques and real-world processes with applications in diverse fields

Mathematical Modeling with Multidisciplinary Applications details the interdisciplinary nature of mathematical...

Difference and Differential Equations with Applications in Queueing Theory

by Aliakbar Montazer Haghighi & Dimitar P. Mishev

A Useful Guide to the Interrelated Areas of Differential Equations, Difference Equations, and Queueing Models

Difference and Differential Equations with Applications in Queueing Theory presents the unique connections...

Handbook of Decision Analysis

by Gregory S. Parnell, Terry Bresnick, MBA, Steven N. Tani, PhD & Eric R. Johnson, PhD


Decision analysis provides powerful tools for addressing complex decisions that involve uncertainty and multiple objectives, yet most training...

Elements of Random Walk and Diffusion Processes

by Oliver C. Ibe

Presents an important and unique introduction to random walk theory

Random walk is a stochastic process that has proven to be a useful model in understanding discrete-state discrete-time processes across a wide...

Seven Disciplines of A Leader

by Jeff Wolf

Recognize, develop, and embody great leadership

Seven Disciplines of A Leader is a comprehensive manual for building better leaders. Author and executive coach Jeff Wolf is a respected authority on leadership,...