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Lessons from a Lean Consultant: Avoiding Lean Implementation Failures on the Shop Floor

by Chris A. Ortiz

Making Lean Work: “In-the-Trenches” Help from a World-Class Expert

Lean manufacturing can improve productivity and quality, shorten lead times, reduce costs, and improve competitiveness. However, succeeding...


Sustaining Executive Performance: How the New Self-Management Drives Innovation, Leadership, and a More Resilient World

by Steven P. MacGregor

Thousands of executives have discovered a powerful truth: the best way to improve your performance is to improve your health and well being. Now, top executive coach Steven MacGregor helps you leverage this...


Mastering Project, Program, and Portfolio Management: Models for Structuring and Executing the Project Hierarchy

by Gary Lister

Learn powerful techniques for successfully managing modern projects, programs, and portfolios in any environment, no matter how complex. Mastering Project, Program, and Portfolio Management addresses several...


How to Succeed with Continuous Improvement: A Primer for Becoming the Best in the World

by Joakim Ahlstrom

Your organizational transformation begins here!

Comprehensive, detailed, and easy to read and understand, How to Succeed with Continuous Improvement takes you through a real-life case study of one organization's...


Business Case for Design for Six Sigma (Digital Short Cut) The

by Randy C. Perry & David W. Bacon

This is the eBook version of the printed book.

Successful development and commercialization of new products are critical to the long term viability of any business. The primary goal of product development is...


Reaching The Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints (Adobe Reader)

by John Arthur Ricketts

“There is no doubt that this is a truly original and groundbreaking work in applying the Theory of Constraints. I run a services company and learned some things about the services business. Anyone involved...


Hospital Operations: Principles of High Efficiency Health Care

by Wallace J. Hopp & William S. Lovejoy

By one estimate, the U.S. wastes $480 billion annually on healthcare expenditures that don’t improve care. Worse, because of faulty systems – not personnel – up to 98,000 people die every year due to preventable...


Lean Sigma: A Practitioner's Guide

by Dr. Ian Wedgwood

The Practical, Easy-to-Use Guide to Lean Sigma Problem-Solving

Lean Sigma delivers results–if you use the right tools and techniques. In Lean Sigma: A Practitioner’s Guide, Dr. Ian Wedgwood captures best-practice...


The Economics of Quality, Grades and Brands (Routledge Revivals)

by Peter Bowbrick

Virtually every decision to produce, buy or sell is influenced by quality, yet until this book was first published in 1992, there had been very little attempt to produce a comprehensive and practical theory...


A Guide to Supply Chain Management: The Evolution of SCM Models, Strategies, and Practices

by Alexandre Oliveira & Anne Gimeno

Managing supply networks for innovation and competitive advantage: Concepts, models, roadmaps, and more

  • Capture, organize, and fully utilize your #1 supply chain resource:knowledge
  • Systematically improve...


Monitoring Business Performance: Models, Methods, and Tools

by Per Lind

The idea of using models to inform business practice seems appealing, as it suggests the abstraction and control of a large, complex subject by means of a smaller, easily manipulated mechanism. In reality, however,...


Applying Lean Six Sigma in the Pharmaceutical Industry

by Bikash Chatterjee

Bikash Chatterjee emphasizes the criticality of applying the principles of Lean and Six Sigma within the paradigm of the drug development process. His guide to operational excellence in the pharmaceutical and...


A Practical Approach to Performance Interventions and Analysis: 50 Models for Building a High-Performance Culture

by Gene E. Fusch & Richard C. Gillespie

Imagine your best possible organization: a place where people strive for continuous improvement, communicate clearly and honestly, freely share information, respect their colleagues and leaders, make a difference...


Six Sigma Software Quality Improvement

by Vic Nanda & Jeffrey Robinson

Proven techniques for improving software and process quality with Six Sigma

This practical, in-depth guide explains how to apply Six Sigma to solve common product and process improvement challenges in the software...


Measuring Service Performance: Practical Research for Better Quality

by Ralf Lisch

In service societies, the tertiary sector has long become the primary sector in terms of GDP and employment. Quality research and testing means better service, and success in the service industries demands quality....


Successful Business Process Management: What You Need to Know to Get Results

by Paula K. Berman

Companies--especially more complex organizations--require standard, documented processes and procedures to achieve high levels of quality and productivity. Yet excessive processes can result in strangulation...


I Know It When I See It: A Modern Fable About Quality

by John GUASPARI

The secret to the success of I Know It When I See It lies in its stylish delivery of a serious theme. A succinct and intriguing business fable, it tells the story of "Punctuation, Inc." and provides a simple...


User Acceptance Testing: A step-by-step guide

by Brian Hambling & Pauline van Goethem

Every information system brought into service in every type of organisation requires user acceptance testing. This book is a hands-on manual for non-testing specialists to plan and carry out an effective acceptance...


Six Sigma for Managers: 24 Lessons to Understand and Apply Six Sigma Principles in Any Organization

by Greg Brue

Six Sigma for Managers is a practical overview on how to implement Six Sigma practices in everyday business. Emphasizing straightforward explanations instead of complex charts and statistics, it shows managers...


The McGraw Hill 36 Hour Six Sigma Course

by Greg Brue & Rod Howes

Learn the essentials of Six Sigma in just 36 hours

The McGraw-Hill 36-Hour Six Sigma Course provides you with the knowledge you need to understand, implement, and manage a Six Sigma program. This detailed yet...