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First Contact

by Sam Hunter

"If you find yourself staring at a telephone with a daunting new business call to make and feeling alone, First Contact can help by providing step-by-step methods to devise successful strategies and tactics....


The Power of Noticing: What the Best Leaders See

by Max Bazerman

From Harvard Business School Professor and Co-Director of the Harvard Kennedy School’s Center for Public Leadership: A guide to making better decisions, noticing important information in the world around you,...


Building a Better Business Using the Lego Serious Play Method

by Per Kristiansen & Robert Rasmussen

Unleash innovation potential with creative, serious play

Building a Better Business Using the LEGO® SERIOUS PLAY® Method delivers a creative approach to enhancing innovation and improving business performance,...


Why Nonprofit Transitions Fail

by Barry Dym & Susan Egmont

This Element is an excerpt from Managing Leadership Transition for Nonprofits: Passing the Torch to Sustain Organizational Excellence (9780137047659) by Barry Dym, Susan Egmont and Laura Watkins. Available in...


Improvise This!: How to Think on Your Feet so You Don't Fall on Your Face

by Mark Bergren & Molly Cox

Businesses are sending their top managers to improvisational classes to learn how to give presentations, how to talk to clients, and how to finesse difficult situations. But those same skills can be mastered...


Presenting to Win: The Art of Telling Your Story

by Jerry Weissman

This is the eBook version of the printed book.

In Presenting to Win: Persuading Your Audience Every Time, the world's #1 presentation consultant shows how to connect with even the toughest, most high-level audiences--and...


Mission, Vision, and Effective Nonprofit Leadership

by Barry Dym & Susan Egmont

This Element is an excerpt from Managing Leadership Transition for Nonprofits: Passing the Torch to Sustain Organizational Excellence (9780137047659) by Barry Dym, Susan Egmont and Laura Watkins. Available in...


Administrative Assistant's and Secretary's Handbook

by James STROMAN, Kevin WILSON & Jennifer WAUSON

Administrative assistants are expected to be everything to everyone, all the time. From managing the phones, coordinating meetings, and preparing presentations, to planning events, crafting clear business communications,...


Using Body Language in Your Presentation

by Jerry Weissman

This Element is an excerpt from Presentations in Action (9780132489621) by Jerry Weissman. Available in print and digital formats.

Face to face, person to person: Why your body language is even more important...


The The Right Way to Use PowerPoint in Your Presentations

by Jerry Weissman

This Element is an excerpt from Presentations in Action (9780132489621) by Jerry Weissman. Available in print and digital formats.

YOU are the focus of your presentation-not your graphics, and not PowerPoint!...


Pump Up Your Presentation with Stories of Substance, Style, and Relevance

by Jerry Weissman

This Element is an excerpt from Presentations in Action (9780132489621) by Jerry Weissman. Available in print and digital formats.

What you can learn from Apple's iPhone and iPad? How to build narratives that...


Moving from Brevity to Aha! in Your Presentation

by Jerry Weissman

This Element is an excerpt from Presentations in Action (9780132489621) by Jerry Weissman. Available in print and digital formats.

More succinct = more successful! Cut the fat from your presentation, and quickly...


Managing Leadership Transition for Nonprofits: Passing the Torch to Sustain Organizational Excellence

by Barry Dym & Susan Egmont

This is the eBook version of the printed book.For nonprofits, leadership transitions are a time of high risk. This book explains why transitions are so challenging, and shows how to replace chaos and crisis...


Stand and Deliver: How to Become a Masterful Communicator and Public Speaker

by Dale Carnegie Training

From the esteemed author of the international bestseller How to Win Friends and Influence People comes a book to help you become the great communicator that you’ve always wanted to be!

We all know a great public...


Practical Change Management for IT Projects

by Carr Emily

Transform your IT project and make change stick with this step-by-step guide. In today's fast-paced world of change, companies expect you to do more, with less. Drawing on over a decade of Change Management...


Connecting with Your Audience

by Jerry Weissman

This Element is an excerpt from Presentations in Action (9780132489621) by Jerry Weissman. Available in print and digital formats.

7 easy ways to find the facts that will help you powerfully connect with your...


The Science of Getting Rich: With Study Guide

by Wallace D Wattles

This revolutionary primer on prosperity consciousness has been enriching millions since it was first published in 1910. It was, in fact, the inspiration for The Secret.

The way to prosperity is no longer a mystery....


Personal Credibility Factor, The: How to Get It, Keep It, and Get It Back (If You've Lost It)

by Sandy Allgeier

This is the eBook version of the printed book.

Can you be trusted? Right now, someone is asking that question. If they decide to trust you, they’ll work with you, care about you, open up to you…help you live...


The Truth About Thriving in Change

by William S. Kane

This is the eBook version of the printed book.

Everything you need to know to drive and sustain successful change...what really works!

 

·        The truth about transforming organizations without destroying...


The Truth About Making Smart Decisions

by Robert E. Gunther

This is the eBook version of the printed book.

Everything you need to know to make smarter, better decisions--in business and in life!

 

·        The truth about learning from your mistakes and those...