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Administrative Assistant's and Secretary's Handbook

by James STROMAN, Kevin WILSON & Jennifer WAUSON

Administrative assistants are expected to be everything to everyone, all the time. From managing the phones, coordinating meetings, and preparing presentations, to planning events, crafting clear business communications,...


Using Body Language in Your Presentation

by Jerry Weissman

This Element is an excerpt from Presentations in Action (9780132489621) by Jerry Weissman. Available in print and digital formats.

Face to face, person to person: Why your body language is even more important...


The The Right Way to Use PowerPoint in Your Presentations

by Jerry Weissman

This Element is an excerpt from Presentations in Action (9780132489621) by Jerry Weissman. Available in print and digital formats.

YOU are the focus of your presentation-not your graphics, and not PowerPoint!...


Pump Up Your Presentation with Stories of Substance, Style, and Relevance

by Jerry Weissman

This Element is an excerpt from Presentations in Action (9780132489621) by Jerry Weissman. Available in print and digital formats.

What you can learn from Apple's iPhone and iPad? How to build narratives that...


Moving from Brevity to Aha! in Your Presentation

by Jerry Weissman

This Element is an excerpt from Presentations in Action (9780132489621) by Jerry Weissman. Available in print and digital formats.

More succinct = more successful! Cut the fat from your presentation, and quickly...


Managing Leadership Transition for Nonprofits: Passing the Torch to Sustain Organizational Excellence

by Barry Dym & Susan Egmont

This is the eBook version of the printed book.For nonprofits, leadership transitions are a time of high risk. This book explains why transitions are so challenging, and shows how to replace chaos and crisis...


Stand and Deliver: How to Become a Masterful Communicator and Public Speaker

by Dale Carnegie Training

From the esteemed author of the international bestseller How to Win Friends and Influence People comes a book to help you become the great communicator that you’ve always wanted to be!

We all know a great public...


Connecting with Your Audience

by Jerry Weissman

This Element is an excerpt from Presentations in Action (9780132489621) by Jerry Weissman. Available in print and digital formats.

7 easy ways to find the facts that will help you powerfully connect with your...


Personal Credibility Factor, The: How to Get It, Keep It, and Get It Back (If You've Lost It)

by Sandy Allgeier

This is the eBook version of the printed book.

Can you be trusted? Right now, someone is asking that question. If they decide to trust you, they’ll work with you, care about you, open up to you…help you live...


The Truth About Thriving in Change

by William S. Kane

This is the eBook version of the printed book.

Everything you need to know to drive and sustain successful change...what really works!

 

·        The truth about transforming organizations without destroying...


The Truth About Making Smart Decisions

by Robert E. Gunther

This is the eBook version of the printed book.

Everything you need to know to make smarter, better decisions--in business and in life!

 

·        The truth about learning from your mistakes and those...


Thanks for the Feedback: The Science and Art of Receiving Feedback Well

by Sheila Heen & Douglas Stone

The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning

We swim in an ocean of feedback. Bosses,...


The Only Grant-Writing Book You'll Ever Need

by Ellen Karsh & Arlen Sue Fox

A revised and updated edition of the essential guide to grant-writing.


The Art of Organizing Anything:  Simple Principles for Organizing Your Home, Your Office, and Your Life: Simple Principles for Organizing Your Home, Y

by Rosalie Maggio

The first organizing system that can be customized to fit YOUR lifestyle

Are you overwhelmed by clutter? Do you have a hard time finding things in your home or office?

The disorder in your life may be keeping...


Negotiating: Bullet Guides

by Karen Mannering

What's in this book?

Open this book and you will...

- Build rapport

- Overcome obstacles

- Stay in control

- Close deals

Learn how to negotiate:

- Knowing your basics

- Negotiating and influencing

- Negotiating...


Key Account Management and Planning: The Comprehensive Handbook for Managing Your Company's Most Important Strategic Asset

by Noel Capon

The vastly increased level of competitive intensity faced by corporations and the increased costs of selling have radically changed the nature of the traditional selling process. Key or "strategic" accounts...


Leadership Mastery: How to Challenge Yourself and Others to Greatness

by Dale Carnegie Training

In a world becoming more and more virtual, human relations skills are being lost -- along with the skill of leadership. And yet never before have these abilities been more valuable or sought after. What's needed...


The 5 Essential People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts

by Dale Carnegie Training

From one of the most trusted and bestselling brands in business training and throughout the world, The 5 Essential People Skills shows how to deliver a message to others with power and clarity, how to build...


E-Writing: 21st-Century Tools for Effective Communication

by Dianna Booher

Are you guilty of e-mail "trigger finger"? Do you constantly "cc" people you never even see? What are today's rules for conducting business over the Internet? Now, The Elements of Style meets "the Miss Manners...


Be Bold and Win the Sale: Get Out of Your Comfort Zone and Boost Your Performance

by Jeff Shore

WHAT'S THE KEY TO SALES SUCCESS? BOLDNESS.

"Jeff Shore shows how to gain the essential confidence that is the first step to a great sales career." -- Neil Rackham, bestselling author of SPIN Selling

"This book...