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Create a Winning Team: Teach Yourself

by Kevin Benfield

As a team leader, do you believe you can make a real difference to the performance of your team? If you do, Create a Winning Team will help you do just that.

This book is a practical and commonsense guide to...


Write the Perfect Business Plan: Teach Yourself

by Polly Bird

Businesses involved in preparing a business plan need guidance on what to present, and how to present it. This book is primarily aimed at new businesses and the self-employed, but it will also be useful to any...


Make Meetings Work: Teach Yourself

by Karen Mannering

Meetings are an inevitable and often unwelcome aspect of the working day. They figure heavily in all walks of life and create a forum for providing information, holding discussions, and making decisions. If...


Secrets of Question-Based Selling: How the Most Powerful Tool in Business Can Double Your Sales Results

by Thomas Freese

"After I sent my team to the Question Based Selling program, not only was the feedback from the training outstanding, but we experienced an immediate positive impact in results."-Jim Cusick, vice president of...


How the World Sees You

by Sally Hogshead

You already know how you see the world.

But do you know how the world sees you?

How is your personality most likely to impress and influence the person sitting on the other side of the desk or boardroom?

Once...


Work Smarter with Twitter and HootSuite

by Alexandra Samuel

You’re on Twitter but can’t keep up with the onslaught of incoming messages. You’re also not sure how to extract value from this social media phenomenon—especially as a professional tool.

In Work Smarter...


Own the Room: Discover Your Signature Voice to Master Your Leadership Presence

by Amy Jen Su & Muriel Maignan Wilkins

Find your signature voice

People are drawn to and influenced by leaders who communicate authentically, connect easily with people, and have immediate impact. So how do you become one of them? How can you learn...


Work Smarter with LinkedIn

by Alexandra Samuel

If you think LinkedIn is just for job hunting, you’re missing out on the many ways you can take advantage of this social network to build the professional relationships you need to advance in your career....


Keeping Up with the Quants: Your Guide to Understanding and Using Analytics

by Thomas H. Davenport & Jinho Kim

Why Everyone Needs Analytical Skills

Welcome to the age of data. No matter your interests (sports, movies, politics), your industry (finance, marketing, technology, manufacturing), or the type of organization...


Powerful Phrases for Dealing with Difficult People: Over 325 Ready-To-Use Words and Phrases for Working with Challenging Personalities

The Older Worker and the Changing L: New Challenges for the Workplace

by Judith G Gonyea

As the country's workforce ages, the changing labor market must address unique challenges as well as surprising opportunities. This book presents leading scholars and researchers providing valuable insights...


Creating Effective Groups: The Art of Small Group Communication

by Randy Fujishin

Creating Effective Groups, Third Edition gives students the fundamental knowledge and skills necessary to communicate more effectively and interact more productively in the small group setting. This new edition...


21 Days to Success Through Networking: The Life and Times of Gnik Rowten

by Ron Sukenick & Ken Williams

Real-world situations, events, and challenges fuel the instructive insights in this relatable guide to networking. The book helps readers meet and prepare for reality by presenting scenarios through the perspective...


Treat Your Customers: Thirty Lessons on Service and Sales That I Learned at My Family's Dairy Queen Store

by Bob Miglani

A successful Fortune 500 corporate executive shares the secrets of great customer service that he learned from working at his family's Dairy Queen(R) store

Customer service is the cornerstone of every successful...


The Fine Art of Small Talk: How to Start a Conversation, Keep it Going, Build Networking Skills--and Leave a Positive Impression!

by Debra Fine

Nationally recognized communication expert Debra Fine reveals the techniques and strategies anyone can use to make small talk--in any situation. Do you spend an abnormal amount of time hiding out in the bathroom...


Secrets of Great Rainmakers: The Keys to Success and Wealth

by Jeffrey J. Fox

In Secrets of Great Rainmakers, you'll learn how to outsmart the competition and set yourself apart from the pack. In over 50 interviews with industry leaders from a wide variety of fields, bestselling author...


The Art of Persuasion (Collection)

by Richard Templar & Jonathan Herring

In How to Get What You Want…Without Having to Ask , best-selling author Richard Templar brings his inimitable blend of originality, imagination, wisdom, and straight talk to the challenges of negotiation,...


Critical Thinking: Tools for Taking Charge of Your Professional and Personal Life

by Richard Paul & Linda Elder

Use better thinking to empower yourself, discover opportunities, avoid disastrous mistakes, build wealth, and achieve your biggest goals! This is your complete, up-to-the-minute blueprint for assessing and improving...


Better Your Life (Collection)

by Linda Elder

Better critical thinking can transform your life and help you improve every decision you make! Now, in just 30 days, master specific, easy-to-learn critical thinking techniques that help you cut through lies,...


Produce Powerful Presentations (Collection)

by Jerry Weissman

In Presentation in Action , Weissman does just that: he teaches how to make spectacularly successful presentations by showing exactly how great presenters have done it. Weissman dives into his library of outstanding...