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Total Quality Management: A pictorial guide for managers

by John S Oakland & Peter Morris

Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents...


New Shop Floor Management: Empowering People for Continuous Improvement

by Kiyoshi Suzaki

In this first comprehensive departure from the time-and-motion dictums of Frederick Taylor's Shop Management that have influenced management practices for most of this century, Kiyoshi Suzaki offers a framework...


Fast Cycle Time: How to Align Purpose, Strategy, and Structure for

by Christopher Meyer

Today, tens of thousands of companies are struggling to become "time-based" competitors, inspired by such corporations as Motorola, General Electric, Citicorp, and a myriad of others who have cut production...


World Class Manufacturing

by Richard J. Schonberger

Since the invention of double-entry bookkeeping, managers have judged a company's worth by sales and profits. Now, Richard J. Schonberger, the architect of the worldwide Just-In-Time revolution, reaches beyond...


World Class Manufacturing

by Richard J. Schonberger

A Simon & Schuster eBook. Simon & Schuster has a great book for every reader.


Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results

by Mike Rother

"Toyota Kata gets to the essence of how Toyota manages continuous improvement and human ingenuity, through its improvement kata and coaching kata. Mike Rother explains why typical companies fail to understand...


Quality Management for the Technology Sector

by Joseph Berk & Susan Berk

There are many standards, methods and perhaps most confusing, but most importantly of all acronyms in use in the field of quality management, and especially so in the field of technology-based products. From...


ISO 9001:2000 Quality Registration Step-by-Step

by Fred Dobb

Review of previous edition: "I recommend this book to all those who are thinking about implementing ISO 9000...because you will enjoy reading it, and will, as Dobb writes, save yourself a lot of money." QUALITY...


ISO 9001:2000 Audit Procedures

by Ray Tricker

In order to meet the recommendations, requirements and specifications of ISO 9001:2000, organisations must undertake an audit of their own quality procedures and those of their suppliers. Likewise, when supplying...


Benchmarking for Best Practice

by Mohamed Zairi

Benchmarking for Best Practice uses up-to-the-minute case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. For any practitioner wanting to establish...


Oakland on Quality Management

by John S Oakland

'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on...


Taiichi Ohnos Workplace Management : Special 100th Birthday Edition

by Taiichi Ohno

Commemorating the 100th Birthday of Taiichi Ohno

“This book brings to us Taiichi Ohno's philosophy of workplace management―the thinking behind the Toyota Production System. I personally get a thrill down...


Program Theory-Driven Evaluation Science: Strategies and Applications

by Stewart I. Donaldson

Program Theory-Driven Evaluation Science fills the gap between 21st century literature on evaluation and what is happening in practice. It features detailed examples of how evaluations actually unfold in practice...


Effecting a Quality Change

by S W Field & K G Swift

Providing an understanding of what is meant by quality and its unique position in a manufacturing environment to improve competitive business performance, this text defines all the fundamental ingredients required...


ISO 9001: 2000 Audit Procedures

by Ray Tricker

The revised quality management systems ISO 9001:2000 was put in place in December 2000. There is huge international interest in the subject, particularly from companies already certified to ISO 9001, ISO 9002...


Managing Quality

by Des Bell, George Wilson & Philip Mcbride

Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques...


First Things Fast: A Handbook for Performance Analysis

by Allison Rossett

This thorougly revised classic provides guidelines for HR and Training professional on how to quickly determine performance needs before investing precious time and resources. When trainers, consultants, and...


sponsor Success - The WHATs and HOWs for business improvement projects

by Dr Morgan L Jones

sponsor Success - The WHATs and HOWs for business improvement projects A powerful and practical guide to delivering effective sponsorship of business improvement projects The trouble with Lean Six Sigma is that...


Six Sigma Deployment

by Cary Adams, Praveen Gupta & Charlie Wilson

Six Sigma Deployment provides a thorough understanding of the Six Sigma methodologies and its implementation in various industries. The authors offer practical information for successful implementation as well...


Health & Safety, Environment and Quality Audits

by Stephen Asbury & Peter Ashwell

Internal Auditing is an essential tool for managing compliance with health and safety, environmental safety and quality standards. Increasingly these three areas are audited by the same professionals to proliferating...