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Oakland on Quality Management

by John S Oakland

'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on...

ISO 9000 and the Construction Industry

by Low Pheng

Is an interpretation and implementation of ISO 9000 in the construction industry. Through the use of case studies, the book deals with the non-technical attributes of quality management systems in the construction...

The Essential Deming: Leadership Principles from the Father of Quality

by W. Edwards Deming & Joyce (edited by) Orsini

The name W. Edwards Deming is synonymous with the most insightful views, ideas, and commentary on management and quality control. Referred to as "the high prophet of quality" by the New York Times, Deming was...

Taiichi Ohnos Workplace Management : Special 100th Birthday Edition

by Taiichi Ohno


Businesses worldwide are successfully implementing the Toyota Production System to speed up processes, reduce waste, improve quality, and cut costs. While there...

Program Theory-Driven Evaluation Science: Strategies and Applications

by Stewart I. Donaldson

Program Theory-Driven Evaluation Science fills the gap between 21st century literature on evaluation and what is happening in practice. It features detailed examples of how evaluations actually unfold in practice...

Effecting a Quality Change

by S W Field & K G Swift

Providing an understanding of what is meant by quality and its unique position in a manufacturing environment to improve competitive business performance, this text defines all the fundamental ingredients required...

ISO 9001: 2000 Audit Procedures

by Ray Tricker

The revised quality management systems ISO 9001:2000 was put in place in December 2000. There is huge international interest in the subject, particularly from companies already certified to ISO 9001, ISO 9002...

Managing Quality

by Des Bell, George Wilson & Philip Mcbride

Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques...

sponsor Success - The WHATs and HOWs for business improvement projects

by Dr Morgan L Jones

sponsor Success - The WHATs and HOWs for business improvement projects A powerful and practical guide to delivering effective sponsorship of business improvement projects The trouble with Lean Six Sigma is that...

Six Sigma Deployment

by Cary Adams, Praveen Gupta & Charlie Wilson

Six Sigma Deployment provides a thorough understanding of the Six Sigma methodologies and its implementation in various industries. The authors offer practical information for successful implementation as well...

Quality Management Essentials

by David Hoyle

From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management.

Quality in organizations,...

The Benchmarking Book

by Tim Stapenhurst

With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring...

Six Sigma and the Product Development Cycle

by Graham Wilson & Maersk Molan

Six sigma is an effective and important management approach particularly used by multinational companies with manufacturing bases in the Asian and Pacific rim.

One of the key issues facing businesses today is...

Quality Beyond Six Sigma

by Ron Basu & J. Nevan Nevan Wright

Six Sigma is a data-driven management system with near-perfect performance that is a statistical target of operating with no more that 3.4 defects per one million chances. Six sigma has both created avid interest...

Total Organizational Excellence

by John S S Oakland

Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization.

Drawing on extensive...

Basic Metrology for ISO 9000 Certification

by G. M. S. M. S. de de Silva

Traceable calibration of test and measurement equipment is a requirement of the ISO 9000 series of standards. Basic Metrology for ISO 9000 Certification provides essential information for the growing number...

Effective Management of Benchmarking Projects

by Mohamed Zairi

Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects.

Effective Management of Benchmarking Projects equips the project team or manager with all the necessary...

ISO 9000: 2000: An A-Z Guide

by David Hoyle

ISO 9000 has undergone a radical revision, changing the focus from requirements born out of situations that experience had shown led to poor product quality to requirements born out of the need for all organizations...

The Toyota Way - Management Principles and Fieldbook (EBOOK BUNDLE)

by Liker

Transform your company the Toyota way! Two essential guides streamlined into a SINGLE EBOOK PACKAGE

Toyota. The name says it all: Innovation. Efficiency. Quality. Excellence.

The Toyota Way-Management Principles...

Lean Six Sigma - An Introduction and Toolkit (EBOOK BUNDLE)

by George

Meet all your customers' needs-and your company's goals-with the tools and techniques of Lean Six Sigma 2 top-quality guides in 1 powerful eBook package!

When you combine Lean Production and Six Sigma, you can't...