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Total Quality Management: A Pictorial Guide for Managers

by John S Oakland & Peter Morris

Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents...


The Single-Minded Project: Ensuring the Pace of Progress

by Martin Price

The Single-Minded Project offers an approach to project management that is entirely complementary to the existing methodologies; one that recognises that at its heart, the management of a project relies on the...


Total Quality Management: Text with Cases 4e: Text with Cases

by John S. Oakland

The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including...


Effecting a Quality Change

by S W Field & K G Swift

Providing an understanding of what is meant by quality and its unique position in a manufacturing environment to improve competitive business performance, this text defines all the fundamental ingredients required...


Successful Business Process Management: What You Need to Know to Get Results

by Paula K. Berman

Companies--especially more complex organizations--require standard, documented processes and procedures to achieve high levels of quality and productivity. Yet excessive processes can result in strangulation...


New Shop Floor Management: Empowering People for Continuous Improvement

by Kiyoshi Suzaki

In this first comprehensive departure from the time-and-motion dictums of Frederick Taylor's Shop Management that have influenced management practices for most of this century, Kiyoshi Suzaki offers a framework...


Is0 9001: 2008 for Small Businesses

by Ray Tricker

Small businesses face many challenges today, including the increasing demand by larger companies for ISO compliance. Compliance is a challenging task for any organisation and can often be time consuming and...


Fast Cycle Time: How to Align Purpose, Strategy, and Structure for

by Christopher Meyer

Today, tens of thousands of companies are struggling to become "time-based" competitors, inspired by such corporations as Motorola, General Electric, Citicorp, and a myriad of others who have cut production...


World Class Manufacturing: Building Power, Strength, and Value

by Richard J. Schonberger

In his best-selling book Japanese Manufacturing Techniques, Richard J. Schonberger revolutionized American manufacturing theory and, more important, practice. In that breakthrough book, he revealed that Japanese...


Pocket Guide to TQM

by John S Oakland & Peter Morris

Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents...


The Toyota Way to Success EBOOK BUNDLE

by Jeffrey Liker & David Meier

Four E-Books in One

The Toyota Way

TOYOTA. The name signifies greatness- world-class cars and game-changing business thinking In factories around the world, Toyota consistently makes the highest-quality cars...


Quality Assurance and the Law

by Elaine Pritchard & Richard Reeves

Over the last 25 years there has been a considerable increase in the awareness of quality related issues. In the world of business and commerce, this awareness has manifested itself in the development of what...


The Bleedin' Obvious Way to Improve Quality in Your Business

by Mike Low

I do not know what your occupation might be. You may be a shop worker, a managing director, a machinist, a waiter, employed by the National Health Service, a quality manager or a production worker in industry....


Lean Six Sigma that Works: A Powerful Action Plan for Dramatically Improving Quality, Increasing Speed, and Reducing Waste

by Bill Carreira & Bill Trudell

If lean manufacturing moves your products through processes faster, and Six Sigma improves their quality, just imagine what combining these two powerful disciplines will do for you! Lean Six Sigma That Works...


ISO 9001: 2000 in Brief

by Ray Tricker

This "hands on" book provides practical information on how to cost effectively set up an ISO 9001: 2000 compliant Quality Management System.

The new ISO 9000:2000 family is an all-encompassing series of standards...


Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results: Managing People for Improvement, Adaptiveness and Superior Results

by Mike Rother

"Toyota Kata gets to the essence of how Toyota manages continuous improvement and human ingenuity, through its improvement kata and coaching kata. Mike Rother explains why typical companies fail to understand...


Quality Management for the Technology Sector

by Joseph Berk & Susan Berk

There are many standards, methods and perhaps most confusing, but most importantly of all acronyms in use in the field of quality management, and especially so in the field of technology-based products. From...


ISO 9001: 2000 Quality Registration Step-By-Step

by Fred Dobb

Review of previous edition: "I recommend this book to all those who are thinking about implementing ISO 9000...because you will enjoy reading it, and will, as Dobb writes, save yourself a lot of money." QUALITY...


ISO 9001:2000 Audit Procedures

by Ray Tricker

In order to meet the recommendations, requirements and specifications of ISO 9001:2000, organisations must undertake an audit of their own quality procedures and those of their suppliers. Likewise, when supplying...


Benchmarking for Best Practice

by Mohamed Zairi

Benchmarking for Best Practice uses up-to-the-minute case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. For any practitioner wanting to establish...