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Master the mathematics ofproject management!
With McGraw-Hill’s PMP® Certification Mathematics, you have what you need to ace the toughest area of theProject Management Professional (PMP) certification test—math...
On-the-Job Training (OJT) is the single most used training method in organizations today. But it is also the most misused-because very few of those doing OJT are ever trained how to do it. In Hands-On Training...
Leading a Learning Revolution tells the compelling story of a learning revolution that took place within the U.S. Department of Defense. Written by practitioners who actually walked the walk, this account of...
Trainers, consultants, HR professionals need a resource for helping them apply social media technology to their meetings and training sessions. This resource shows how to get an online meeting scheduled, plan...
What if chaos is good? What if random complexity is not the enemy, but a competitive asset instead? Could it be possible to thrive in the chaos, to actually harness it during your sales conversations?
Sales Chaos...
Most learning on the job is informal. This book offers advice on how to support, nurture, and leverage informal learning and helps trainers to go beyond their typical classes and programs in order to widen and...
A Coach?s Guide to Emotional Intelligence is a groundbreaking book that combines the topics of coaching and emotional intelligence in a down-to-earth resource for coaches, facilitators, and consultants. The...
When it was first published in 1995, Mel Silberman's 101 Ways to Make Training Active became an instant bestseller. Now this revised and updated second edition offers the same dynamic approach and several completely...
In Jolts! master trainer Thiagarajan introduces a brand-new set of powerful training activities specially designed to get participants to sit-up, listen, and learn. These interactive experiential games and activities...
Training legend Elaine Biech oversees this edited collection of classic activities and games created by stalwarts of the learning community and used successfully for years by professional, front-line trainers....
Successful training programs are designed using a series of interactive materials that help learners discover concepts and apply what is learned back to the job. The systematic process described in this book...
The training and development needs of any workforce vary dramatically between the generations and levels even so far as the style of communication needed to be effective.At the same time training budgets are...
Diversity in Coaching explores the impact and implication of difference in coaching. The book looks at how coaches can respond to issues of gender, generational, cultural, national and racial difference. Understanding...
The Compliance Response to Misconduct Allegations playbook is a step-by-step guide for what to do-and what not to do-in performing an investigation into claims of violations of employee policies. It has been...
The beauty therapist, increasingly called upon to administer massage, will welcome this manual. Its modern and practical approach will appeal to all who wish to improve their standard of massage.
The physical...
Trust Works!
How to build it—How to keep it
In this enlightening guide developed from his popular Trust Works! training program, #1 bestselling author and management guru Ken Blanchard turns his vast knowledge...
Mobile is a powerful new tool for supporting organizational performance, including a wide-variety of learning opportunities including innovation, collaboration, research, and design. Mobile generates new products,...
Soft skills are the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people in the workplace. In an...
How to Measure Training Results presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timely resource:
This book from Meredith Belbin, the UK's leading expert on teams, takes the reader on a different and fascinating journey. His insightful analysis takes us from the faults of typical hierarchies to the new world...
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