Business & economics / Industries

The Politics of Industrial Relations

by Kerstin Hamann

As unions in most other industrialized democracies continue to decline, unions in Spain have been able to regain and maintain strength despite unfavorable institutional, political, and economic conditions. The...

Regulatory Governance and Risk Management

by Binglin Yang

Regulatory Governance and Risk Management will be the first book addressing the diffusion of risk-based governance in the coal mining industry from a health and safety standpoint. More specifically, it aims...

The Global Industrial Complex: Systems of Domination

by Steven Best, Richard Kahn & Anthony Nocella

The Global Industrial Complex: Systems of Domination, is a groundbreaking collection of essays by leading scholars from wide scholarly and activist backgrounds who examine the entangled array of contemporary...

Toy Monster: The Big, Bad World of Mattel

by Jerry Oppenheimer

An eye-popping, unauthorized expos? of the House of Barbie

From Boise to Beijing, Mattel's toys dominate the universe. Its no-fun-and-games marketing muscle reaches some 140 countries, and its iconic products...

Mommy, Where Do Customers Come From?

by Larry Bailin

Looking for a marketing book that ...Tells it like it is?... Can help you keep up in an ever changing world?... Is the right fit no matter your business type or size? Mommy, Where Do Customers Come From? covers...

The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry

by Robert Spector & Patrick D. McCarthy

The Nordstrom Way shows the direct link between empowering your employees and creating a long-term relationship with your customers. More businesses should follow Nordstrom's example.

—Howard Schultz, Chairman,...

Cruise Operations Management

by Philip Gibson

Cruise Operations Management: Hospitality Perspectives provides a comprehensive and contextualized overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry,...

Managing the Business of Sport

by Linda Trenberth & David Hassan

Contemporary sport is both a sophisticated and complex international business and a mass participatory practice run largely by volunteers and community organizations. This authoritative and comprehensive introduction...

Innovation, Technology and Knowledge

by Charlie Karlsson, Börje Johansson & Roger Stough

In the last four decades the developed economies have developed into veritable knowledge economies at the same time as more and more economies have entered the road to economic development. Typical for the developments...

The Communications Industries in the Era of Convergence

by Catherine E. A. Mulligan

This book provides a unique view of the evolution of these industries, drawing out how technology and economic forces have worked together to create platforms around which different companies interact. Through...

Careers in Creative Industries

by Chris Mathieu

This book comprises current, original, empirical studies of career-making in theatre, music, film, TV, visual arts, fashion design, and architecture from Asia, Europe, and North America. This format facilitates...

Professional Event Coordination

by Julia Rutherford Silvers

A fully updated guide to the state-of-the-art guidelines, strategies, and new technologies in modern event planning

A must-have resource for every event planner, manager, caterer, and student, this in-depth guide...

Food Supply Chain Management

by Madeleine Pullman & Zhaohui Wu

Food Supply Chain Management:Economic, Social and Environmental Perspectives is very different from parts supply chain management as can be seen from the increasing health, safety and environmental concerns...

Management and Information Technology

by Peter Ekman & Peter Dahlin

Information technology has come to play an important role in organizations over the last few decades. Though it began as an entity dealt with by specialists, IT has evolved to become an everyday tool with both...

The Sports Management Toolkit

by Paul Emery

The Sports Management Toolkit is a practical guide to the most important management tools and techniques available to those working in the sport and leisure industries. Designed to bridge the gap between the...

Reputation Management

by John Doorley & Helio Fred Garcia

Reputation management is the most important theme in public relations and corporate communication today. John Doorley and Helio Fred Garcia argue that most CEOs don't actually pay much heed to reputation and...

Events Exposed: Managing and Designing Special Events

by Lena Malouf

From business essentials to design inspiration, the secrets to events industry success

Author Lena Malouf is a renowned expert in the special events industry. She has won countless accolades for her work, including...

Luxury Retail Management: How the World's Top Brands Provide Quality Product and Service Support

by Michel Chevalier & Michel Gutsatz

Noted experts offer invaluable insights into the glamorous world of luxury retail

Luxury Retail Management is your gold-plated ticket to the glamorous world of luxury retail. Defining all the tools that are necessary...

So Many Hotels, So Little Time

by Kenneth Vincent

Synopsis: Take a wild and bumpy ride through the world of hotel management in the new book So Many Hotels, So Little Time. ---- See the inner workings of a hotel and live the dramas that play out behind the...

The Hollywood Economist 2.0: The Hidden Financial Reality Behind the Movies

by Edward Jay Epstein

A fully revised edition of the popular guide to Hollywood finances, updated to reflect even newer films and trends

In a Freakonomics-meets-Hollywood saga, veteran investigative reporter Edward Jay Epstein goes...