Business & economics / Information Management

Developing Knowledge-Based Client Relationships

by Ross Dawson

The publication of this book heralds a new field of management, thought and practice. The advocates of the 'knowledge economy' have to date focused almost exclusively on how managers can increase the internal...

The Dynamic Internet: How Technology, Users, and Businesses are Transforming the Network

by Christopher Yoo

The Dynamic Internet: How Technology, Users, and Businesses are Changing the Network offers a comprehensive history of the Internet and efforts to regulate its use. University of Pennsylvania law professor Christopher...

Using Open Source Platforms for Business Intelligence: Avoid Pitfalls and Maximize ROI

by Lyndsay Wise

Open Source BI solutions have many advantages over traditional proprietary software, from offering lower initial costs to more flexible support and integration options; but, until now, there has been no comprehensive...

IT Virtualization Best Practices: A Lean, Green Virtualized Data Center Approach

by Mickey Iqbal, Chris Molloy & Jim Rymarczyk

Written by experts in the field, this indispensable guide provides a services-patterns approach to transforming IT infrastructures to a virtualized state to derive compelling business value for organizations....

Connecting Organizational Silos: Taking Knowledge Flow Management to the Next Level with Social Media

by Frank Leistner

Practical guidance on how to successfully introduce enterprise social networks to connect employees

While there are a fast growing number of books around social media and enterprise 2.0, the focus is often on...

The Springboard

by Stephen Denning

The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations is the first book to teach storytelling as a powerful and formal discipline for organizational change and knowledge management....

Evaluating Information Systems

by Zahir Irani & Peter Love

The adoption of Information Technology (IT) and Information Systems (IS) represents significant financial investments, with alternative perspectives to the evaluation domain coming from both the public and private...

Management of Knowledge in Project Environments

by Peter Love, Patrick Fong & Zahir Irani

Management of knowledge in project environments is a unique text that brings together contributions from leading academic practitioners, to demonstrate how the management of knowledge can lead to project success...

Managing Innovation

by John Ettlie

Managing Innovation: New Technology, New Products, and New Services in a Global Economy, 2nd Edition is devoted to providing a better understanding and better management of all of the causes and consequences...

Knowledge Sharing in Professions: Roles and Identity in Expert Communities

by Alexander Styhre

Knowledge Sharing in Professions looks at professionalism as a form of systematic and institutionalized knowledge sharing. It analyses professionalism through the everyday practices in professional communities...

Harvesting External Innovation: Managing External Relationships and Intellectual Property

by Donal O'Connell

Harvesting External Innovation addresses the growing phenomenon of companies cooperating and collaborating with a variety of external parties. Intellectual property, especially patents, plays a fundamental role...

Creating Collaborative Advantage: Innovation and Knowledge Creation in Regional Economies

by Hans Christian Garmann Johnsen & Richard Ennals

This book is about the language, concepts and practice of creating 'collaborative advantage'. There is an emerging new collaborative economic order where innovation results from an integrated process of collaboration...

Personal Knowledge Management: Individual, Organizational and Social Perspectives

by David J. Pauleen & G.E. Gorman

This is the first book devoted specifically to Personal Knowledge Management (PKM), here defined broadly as an evolving set of understandings, skills and abilities that allows an individual to survive and prosper...

Interactive Business Communities: Accelerating Corporate Innovation through Boundary Networks

by Mitsuru Kodama

In Interactive Business Communities, Mitsuru Kodama shows how a new business approach can enable managers to access, share and integrate diverse knowledge both inside and outside the corporation using Boundary...

The Competitive Advantage of Regions and Nations: Technology Transfer Through Foreign Direct Investment

by Boris Ricken & George Malcotsis

In The Competitive Advantage of Regions and Nations, the authors stress that companies, investment promotion agencies, and government bodies cannot simply sit and wait until new technologies arrive in their...

Information Security and Employee Behaviour: How to Reduce Risk Through Employee Education, Training and Awareness

by Angus McIlwraith

Angus McIlwraith's book explains how corporate culture affects perceptions of risk and information security, and how this in turn affects employee behaviour. He then provides a very pragmatic solution involving...

Usability Success Stories: How Organizations Improve By Making Easier-To-Use Software and Web Sites

by Paul Sherman

Companies that make hard-to-use products incur higher support costs, spend more on rework, and have less satisfied customers. These outcomes can be avoided by applying the techniques of usability engineering...

Buying Information Systems: Selecting, Implementing and Assessing Off-The-Shelf Systems

by David James

Most organisations purchase off-the-shelf computer-based systems to help them perform their day-to-day business activities. Sadly, many of the purchases fail to live up to expectations. This book provides a...

Hacking the Human: Social Engineering Techniques and Security Countermeasures

by Ian Mann

Ian Mann's Hacking the Human highlights the main sources of risk from social engineering and draws on psychological models to explain the basis for human vulnerabilities. Offering more than a simple checklist...

What Business Really Wants from IT

by Terry White

Business expectations of their IT departments are simple: Deliver IT without fuss, get involved in achieving business results, and provide leadership. But while business emphasis is on business results and leadership,...