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BSS: Surviving Office Politics

by Patrick Forsyth Forsyth

Lying, cheating, manipulating, conniving, backstabbing, and schmoozing. And don't forget falsifying, scheming, and even sleeping with someone. All of these go on in the workplace. And we all know someone who...


Administrative Assistant's and Secretary's Handbook

by James STROMAN, Kevin WILSON & Jennifer WAUSON

Administrative assistants are expected to be everything to everyone, all the time. From managing the phones, coordinating meetings, and preparing presentations, to planning events, crafting clear business communications,...


The Climate of Workplace Relations (Routledge Revivals)

by Ali Dastmalchian & Paul Blyton

First published in 1991, this book investigates not only the processes of industrial relations themselves but also the climate in which they work. As well as studying union behaviour, it views the topic from...


365 Answers About Human Resources for the Small Business Owner: What Every Manager Needs to Know About Work Place Law

by Mary Holihan

"Finally there is a complete and up to date resource for the small business owner. Tired of high legal and consulting fees? This new book is your answer. Detailed are over 300 common questions employers have...


Love 'Em or Lose 'Em: Getting Good People to Stay

by Beverly Kaye & Sharon Jordan-Evans

NEW EDITION, REVISED AND UPDATED Retaining top talent and making sure they feel engaged and appreciated is a perennial concern for every business. This is the fifth edition of the bestselling book on employee...


Better Than Sex: How A Whole Generation Got Hooked On Work

by Catherine Fox

What does work mean to you? Why do you like it? Why is work so important? Why do we give it such a place in our lives? What is it about work that makes us feel so good?Better Than Sex is about what you're trading...


Mobile Working: Technologies and Business Strategies

by Mahmood Hussain Shah

Improvements in information and communication technologies (ICTs) have brought about a sea change in the ways in which most people in the industrialized world work. In many organizations the ability to "work...


The Cost of Bad Behavior: How Incivility Is Damaging Your Business and What to Do About It

by Christine Pearson

Why incivility at work is a bigger problem than you suspect

In an accessible and informative style, Pearson and Porath examine the toll that bad behavior can have on otherwise well-functioning companies. And...


Disabled Access to Facilities

by Ian Waterman & Janet Bell

A practical and comprehensive guide to a service provider's duties under Part III (2004) of the Disability Discrimination Act 1995.


A Practical Guide to Drugs and Alcohol Testing: Everything you wanted to know about drugs and alcohol testing but were afraid to ask

by Dr Dan Hegarty & Mike Stallard

Drugs and alcohol problems are commonplace within society and have significant impacts within the workplace. Workplace consequences include increased sickness absence, reduced productivity, the potential for...


Shelf Life

by Simon Parke

The day I was appointed Chair of the shop union was the same day the Pope was elected. There the similarities end, however. For while his elevation took place beneath the fine art of the Sistine Chapel, with...


The Definitive Executive Assistant and Managerial Handbook: A Professional Guide to Leadership for all PAs, Senior Secretaries, Office Managers and Ex

by Sue France

From best-selling author and expert Sue France, The Definitive Executive Assistant & Managerial Handbook is the ultimate guide for anyone who wants to take their career development to the next level. Placing...


Checklist for Change: A Pragmatic Approach for Creating and Controlling Change

by Thomas R. Harvey

Now in Paper! Helpful examples from both the public and private sectors and from literature and history are presented in this outstanding volume for superintendents, central-office administrators, and corporate...


Managing Conflict in the workplace

by Shay McConnon & Margeret McConnon

his book gives an understanding of the origins and nature of conflict, and enables the reader to find solutions through open communication and mutual trust and respect. It offers a simple structure which will...


Re-Imagining the Office: The New Workplace Challenge

by Adryan Bell

Adryan Bell and his former organization DEGW have been world-leaders on the subject of workplace design and workplace change for many years and his latest book draws on real innovative workplace projects to...


New Demographics New Workspace: Office Design for the Changing Workforce

by Jeremy Myerson, Jo-Anne Bichard & Alma Erlich

This book alerts top managers on how to design a work environment that supports an ageing workforce to avoid feeling burnt-out, bottle-necked and bored in the knowledge economy.


Men, Wage Work and Family

by Paula McDonald & Emma Jeanes

In the last two decades there has been a plethora of research on a range of subjects collectively and rhetorically known as 'work-life balance'. The bulk of this research, which spans disciplines including feminist...


Instant Productivity Toolkit

by Len Merson

"After taking your program, my life has really taken a turn for the better." -Daniel Lynn, Program Manager, Sun Microsystems "Do not apply the concepts of this book unless you are prepared to welcome a boost...


The Definitive Personal Assistant & Secretarial Handbook: A Best Practice Guide for All Secretaries, PAs, Office Managers and Executive Assistants

by Sue France

This new edition of The Definitive Personal Assistant and Secretarial Handbook is the ultimate guide for all management assistants, PAs, secretaries and executive assistants. Placing special emphasis on career...


Managing Successful Teams

by Pat Wellington

Managing Successful Teams addresses the everyday issues faced by team managers and leaders. It provides helpful, straightforward advice for improving team performance in a variety of different situations and...