Business & economics / Office Management

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BSS: Surviving Office Politics

by Patrick Forsyth Forsyth

Lying, cheating, manipulating, conniving, backstabbing, and schmoozing. And don't forget falsifying, scheming, and even sleeping with someone. All of these go on in the workplace. And we all know someone who...


The Ten Commandments of Management

by Palmer Hartl

Christians are called to respect and care about all people; managers are, too. This is the underlying philosophy of The Ten Commandments of Management. Using proven business models mixed with appropriate Biblical...


Administrative Assistant's and Secretary's Handbook

by James STROMAN, Kevin WILSON & Jennifer WAUSON

Administrative assistants are expected to be everything to everyone, all the time. From managing the phones, coordinating meetings, and preparing presentations, to planning events, crafting clear business communications,...


The Climate of Workplace Relations (Routledge Revivals)

by Ali Dastmalchian & Paul Blyton

First published in 1991, this book investigates not only the processes of industrial relations themselves but also the climate in which they work. As well as studying union behaviour, it views the topic from...


Management Control: a practical framework

by Alessandro Musso

This analytic study originates with properly modifications of course and needed simplifications for educational purposes, from internal documentation of a company, in order to share a common approach of controlling...


Business Continuity Management: In Practice

by Stuart Hotchkiss

Successful business continuity requires the creation of and adherence to a plan that ensures an organisation's critical functions are maintained or restored in the event of disruption, eg fires or industrial...


365 Answers About Human Resources for the Small Business Owner: What Every Manager Needs to Know About Work Place Law

by Mary Holihan

"Finally there is a complete and up to date resource for the small business owner. Tired of high legal and consulting fees? This new book is your answer. Detailed are over 300 common questions employers have...


Love 'Em or Lose 'Em: Getting Good People to Stay

by Beverly Kaye & Sharon Jordan-Evans

NEW EDITION, REVISED AND UPDATED Retaining top talent and making sure they feel engaged and appreciated is a perennial concern for every business. This is the fifth edition of the bestselling book on employee...


Better Than Sex: How A Whole Generation Got Hooked On Work

by Catherine Fox

What does work mean to you? Why do you like it? Why is work so important? Why do we give it such a place in our lives? What is it about work that makes us feel so good? Better Than Sex is about what you're trading...


Mobile Working: Technologies and Business Strategies

by Mahmood Hussain Shah

Improvements in information and communication technologies (ICTs) have brought about a sea change in the ways in which most people in the industrialized world work. In many organizations the ability to "work...


The Cost of Bad Behavior: How Incivility Is Damaging Your Business and What to Do About It

by Christine Pearson

Why incivility at work is a bigger problem than you suspect

In an accessible and informative style, Pearson and Porath examine the toll that bad behavior can have on otherwise well-functioning companies. And...


Disabled Access to Facilities

by Ian Waterman & Janet Bell

A practical and comprehensive guide to a service provider's duties under Part III (2004) of the Disability Discrimination Act 1995.


Shelf Life

by Simon Parke

The day I was appointed Chair of the shop union was the same day the Pope was elected. There the similarities end, however. For while his elevation took place beneath the fine art of the Sistine Chapel, with...


Bulletproof

by Mark C Scott

In these uncertain times, the credit crunch is affecting everyone.With job losses on the rise and redundancy a looming threat, Bulletproof is the ultimate how-to guide to protecting your job.

Written by a leading...


Banish Clutter Forever

by Sheila Chandra

Why is it that even the most disorganised person never seems to lose their toothbrush?

How can this simple fact solve all our clutter problems?

The Toothbrush Principle is a simple yet inspired approach to de-cluttering...


Office Politics

by Oliver James

A fascinating exposé of office culture, in the style of the bestselling Affluenza, from popular psychologist Oliver James

The modern working world is a dangerous place, where game-playing, duplicity and sheer...


The Definitive Executive Assistant and Managerial Handbook: A Professional Guide to Leadership for all PAs, Senior Secretaries, Office Managers and Ex

by Sue France

From best-selling author and expert Sue France, The Definitive Executive Assistant & Managerial Handbook is the ultimate guide for anyone who wants to take their career development to the next level. Placing...


Checklist for Change: A Pragmatic Approach for Creating and Controlling Change

by Thomas R. Harvey

Now in Paper! Helpful examples from both the public and private sectors and from literature and history are presented in this outstanding volume for superintendents, central-office administrators, and corporate...


Re-imagining the Office: The New Workplace Challenge

by Adryan Bell

'An office workplace, like so many other products and services in the future, will fail if it only manages to be ordinary'… Adryan Bell, one of the pioneers in the design of work and workspace, uses his new...


New Demographics New Workspace: Office Design for the Changing Workforce

by Jeremy Myerson, Jo-Anne Bichard & Alma Erlich

Offices shape the lives of millions of people. How we plan, design and equip them says a great deal about the culture of organisations, the mentality of managers and the motivations of staff. But getting the...