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50 Biggest Mistakes: I See Information Marketers Make

by Bret Ridgway

The 50 Biggest Mistakes I See Information Marketers Make provides a behind-the-scenes perspective of some of the mistakes some of the biggest names in information marketing have made and what you can do to avoid...

Corporate Human Heritage and Competitiveness

by Yves Barou


The value of a company

The value of a company is not just its financial or tangible assets; it is also its human heritage. But how to render all the complexity...

Gatekeepers of Knowledge: A Consideration of the Library, the Book and the Scholar in the Western World

by Margaret Zeegers & Deirdre Barron

Throughout its history, the Western library has played a significant role in bringing the book to the hands of Western scholars. This book analyses that history, examining constructs of librarianship, publishing...

Knowledge Management for Sales and Marketing: A Practitioner's Guide

by Tom Young & Nick Milton

While this book is primarily aimed at those who are involved in Knowledge Management (KM) or have recently been appointed to deliver KM in sales and marketing environments, it is also highly relevant to those...

Special Libraries as Knowledge Management Centres

by Eva Semertzaki

This book focuses on the role of special libraries as knowledge management centres in their organisations. It describes the work of a special library and the special library draws on the characteristics that...

The Lessons Learned Handbook: Practical Approaches to Learning from Experience

by Nick Milton

The phrase "lessons learned” is such a common one, yet people struggle with developing effective lessons learned approaches. The Lessons Learned Handbook is written for the project manager, quality manager...

Managing Intellectual Capital in Libraries: Beyond the Balance Sheet

by Petros Kostagiolas

In the knowledge economy, professionals have to make decisions about non-tangible, non-monetary, and largely invisible resources. Information professionals need to understand the potential uses, contributions,...

Managing Your Library and its Quality: The ISO 9001 Way

by Núria Balagué & Jarmo Saarti

This book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main...

Perspectives on Knowledge Management

by I V. Malhan & Shivarama Rao K

In an effort to integrate the thought processes of prominent scholars in the field of Knowledge Management (KM), editors I V Malhan and Shivarama Rao K have selected contributions from these scholars and encapsulated...

Making Cents Out of Knowledge Management

by Jay Liebowitz

Many organizations are reluctant to invest in knowledge management (KM) and competitive intelligence (CI) initiatives for their company's use. This book discusses how value-added benefits can be derived from...

Smart Working: Creating the Next Wave

by Anne Marie McEwan

It is more possible than ever to influence and shape our working environments, our experience of work and each other. Business leaders who set the conditions and create engaging, meaningful work through organisational...

The Knowledge Business: The Commodification of Urban and Housing Research

by Allen & Imrie

This book provides a critique of the knowledge business, and describes and evaluates its different manifestations in, and impacts on, the university sector. Its focus is the social sciences and, in particular,...

Knowledge-Intensive Business Services: Geography and Innovation

by David Doloreux & Mark Freel

This timely volume brings together current research on knowledge-intensive business services (KIBS) and innovation from a geographic or territorial perspective. Researchers from across Europe and North America...

Knowledge Sharing in Professions: Roles and Identity in Expert Communities

by Alexander Styhre

Knowledge Sharing in Professions looks at professionalism as a form of systematic and institutionalized knowledge sharing. It analyses professionalism through the everyday practices in professional communities...

Multinational Enterprises and Innovation

by Martin Heidenreich, Christoph Barmeyer & Knut Koschatzky

The crucial actors of a global knowledge-based economy are multinational enterprises (MNEs). MNEs depend on the embeddedness in an institutional framework; their competitive advantage depends on the cross-border...

Knowledge Economy and the City: Spaces of Knowledge

by Ali Madanipour

This book explores the relationship between space and economy, the spatial expressions of the knowledge economy. The capitalist industrial economy produced its own space, which differed radically from its predecessor...

The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action

by Jeffrey Pfeffer & Robert Sutton

Why are there so many gaps between what firms know they should do and what they actually do? Why do so many companies fail to implement the experience and insight they've worked so hard to acquire? The Knowing-Doing...

Independent Evaluation of IFC's Development Results 2009

by World Bank

The 'Independent Evaluation of IFC's Development Results 2009' assesses the development outcomes and additionality (unique role and contribution) of IFC interventions. It analyzes factors driving results, and...

The Complete Guide to Knowledge Management: A Strategic Plan to Leverage Your Company's Intellectual Capital

by Edna Pasher & Tuvya Ronen

A straightforward guide to leveraging your company's intellectual capital by creating a knowledge management culture

The Complete Guide to Knowledge Management offers managers the tools they need to create an...

Making Sense of Organizational Learning: Putting Theory into Practice

by Cyril Kirwan

The ability of a business to learn is becoming increasingly important for success. In Making Sense of Organizational Learning, Cyril Kirwan examines the wide range of factors necessary to create and sustain...