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An Introductory Guide to Systems Thinking

by David Kerr

The world around us is comprised of systems - organisational systems, business systems, political systems, family systems, inter-personal systems, biological systems, economic systems - the list goes on.

This...


The Lean Practitioner's Handbook

by Mark Eaton

The Lean Practitioner's Handbook bridges the gap between the tools and concepts of Lean and the practical use of the tools. It offers a practical, easily accessible resource for anyone preparing for, implementing...


Organizational Energy: 7 Pilars of Business Excellence

by Enric Bernal, Joan Cos & Xavier Tarré

Organizational Energy presents a powerful and proven method for transforming organizations. Its power comes from a new understanding of organizations as living systems with their own vital energy, rather than...


Lead Like it Matters...Because it Does: Practical Leadership Tools to Inspire and Engage Your People and Create Great Results

by Roxi Bahar Hewertson

Create a "ripple effect" of positive change in your organization

Lead Like it Matters . . . Because it Does reveals the author's proven Ripple Effect method for increasing engagement, reducing turnover, and...


Touch: Five Factors to Growing and Leading a Human Organization

by Tod Maffin & Mark Blevis

For better or worse, digital business has fundamentally changed how organizations hire, market their services, and connect with stakeholders. The problem is, in an effort to use technology to connect more effectively,...


Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution

by David Hamme

DRIVE SUSTAINABILITY AND GROWTH WITH A PROCESS FOCUSED ENTERPRISE

You can execute a world-class business improvement plan, but if its effects don't reach the customer--is it really of value?

In this groundbreaking...


Internal Communications: A Manual for Practitioners

by Liam FitzPatrick & Klavs Valskov

Get internal communications right in your organization and the benefits are clear. Motivated staff, better financial performance, a strong external reputation and delighted customers are just a few of the reasons...


Let's Stop Meeting Like This: Tools to Save Time and Get More Done

by Dick Axelrod & Emily Axelrod

Ugh-meetings. They're where productivity goes to die, right? There has to be a better way. According to leading consultants Dick and Emily Axelrod, there is. Using the same principles that make video games so...


Parzival's Briefcase: Six Practices and a New Philosophy for Healthy Organizational Change

by Tony Smith

Everyone talks about the need to restructure organizations to meet new challenges, but until now no one has developed an effective approach to ending employee burnout and "business as usual." Parzival's Briefcase...


Heavy Metal Management

by Pär-Jörgen Pärson & Hans-Olov Öberg

The best principals from Heavy Metal combined with the most popular management theories—Heavy Metal Management!


Training That Delivers Results: Instructional Design That Aligns with Business Goals

by Dick Handshaw

Instructional designers and other training professionals are often stuck in order-taking roles. The company wants training on a specific topic--business writing, behavioral interviewing, customer service--and...


Responsible Innovation: From Concept to Practice

by Xavier Pavie & Victor Scholten

At a time when the limits on human progress are ever-decreasing and the consequences of human actions have never been so critical to predict and manage, the responsible nature of innovations has acquired a whole...


Agile Change Management: A Practical Framework for Successful Change Planning and Implementation

by Melanie Franklin

The concept of agile working has been adopted by many organizations that recognize the need to respond quickly and easily to new opportunities and be fit for purpose in a world of complex and continuous change....


Tools for Team Excellence: Getting Your Team into High Gear and Keeping it There

by Gregory E. Huszczo

In Tools for Team Excellence, author Gregory Huszczo describes how readers can foster the seven key components of effective teams: specific targets, appropriate talent, clear responsibilities, efficient procedures,...


The Myth of Leadership: Creating Leaderless Organizations

by Jeffrey S. Nielsen

Nielsen presents the "peer-based" organization, which uses rotating peer leadership councils and cross-functional task forces to manage the organization's work


Insights for Managers from Confucius to Gandhi

by DONALD SCHNEDEKER & JR HAROLD BIERMAN

This unique book brings together thoughts of great men and women, not found elsewhere as a complete set, that hold special interest for managers. The ideas contained within are universal and apply to all aspects...


Bazaar of Opportunities for New Business Development: Bridging Networked Innovation, Intellectual Property and Business

by aakko Paasi & Katri Valkokari

Bazaar of Opportunities for New Business Development goes beyond the paradigm of open innovation and underlines the variety of opportunities that firms may have in innovation and new business development with...


Diversity in the Workforce: Current Issues and Emerging Trends: Current Issues and Emerging Trends

by Marilyn Y. Byrd & Chaunda L. Scott

Diversity in the Workforce is a comprehensive, integrated teaching resource providing students with the tools and methodologies they need to negotiate effectively the multicultural workplace, and to counter...


Management Consultancies: Innovation and Commodification in Management Consulting

by Stefan Heusinkveld

Although there has traditionally been considerable field-level attention on how consultants market their ideas and practices, there is still a lack of research that discusses the earlier intra-organizational...


Boundary-Spanning in Organizations: Network, Influence and Conflict

by Janice Langan Fox & Cary Cooper

In more recent times, the essence of the gatekeeper's role has moved to the 'boundary spanner' - a systems thinker who understands the specific needs and interests of the organization and whose greatest asset...