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Verbal Antidotes is a must read for anyone interested in self-improvement and self-betterment. Best selling author Georges Philips has collaborated with Tony Jennings to produce a book that to borrow a gardeners...
Have you ever been to a dinner party where someone drones on and on about every subject to show off his or her in-depth knowledge? Or have you heard someone using complex jargon to try to build rapport as an...
Are you saddened but unsure about how best to express your deep feelings in the face of sorrow or tragedy? In sympathy situations, friends and family have the greatest need to hear from you. Don't leave them...
From time to time, your friends, relatives, and business associates will need you to write character references, letters of recommendation, introduction to business colleagues, reference letters to college admission...
Have you ever tried to apologize to someone and realized that your apology made things worse? It happens. Apologies are difficult because you're already dealing with a negative situation: The other person hears...
Develop win-win situations for all parties.Proposing an idea with colleagues? Negotiating the salary for a new job? Buying a product or service? Learn to negotiate like the pros:• Evaluate your position, situation,...
Gifts, hospitality, help, encouragement on a big project, great service. All of these are special occasions for expressing gratitude to your friends, family, and colleagues at work. Don't miss these opportunities...
Add the perfect touch to a project when you choose from this collection of more than 140 quotations and quips on communication, productivity, and related topics.• Spice up your speeches with just the right...
Would you like to be respected and admired without saying a word? Would you like to discover and use nonverbal techniques for negotiating a pay raise at work? Would you like to overcome the fear of public speaking?...
Every keynote speaker, business presenter, and sales professional can become a speaking star. How? By incorporating 12 basic Hollywood principles into their presentations. These include how to choose a structure,...
Even though technology changes rapidly, the rules of business and social etiquette do not. These tips provide a handy reference tool to make your emails more efficient, effective, and enjoyable-both to create...
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