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Let's say you're about to hire somebody for a position in your company. Your corporation wants someone who's fearless, charismatic, and full of new ideas. Candidate X is charming, smart, and has all the right...
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People--friends, family members, work colleagues, salespeople--lie to us all the time. Daily, hourly, constantly. None of us is immune, and all of us are victims. According to studies by several...
In The Design of Future Things, best-selling author Donald A. Norman presents a revealing examination of smart technology, from smooth-talking GPS units to cantankerous refrigerators. Exploring the links between...
In this concise, lucid volume, influential psychotherapist Lawrence Hedges takes a psychodynamic approach to investigating major technological and theoretical developments in our understanding of sex's role...
In this book, David P. Levine applies psychoanalytic object relations theory to understanding work motivation and the meaning of work. Drawing on the writings of authors such as Donald Winnicott, Otto Kernberg...
The work of Henry A. Abbati's was much admired by Robertson and Keynes. This book seeks to restore his position as a pioneer in macroeconomic theory with a selection of his writings demonstrating his contribution...
Work Psychology, the second volume of the Handbook of Work and Organizational Psychology, concentrates on issues related to the direct relationship between the worker and the organization and on his or her task...
Whether talking about steering a wheelbarrow over rugged terrain or plotting the course of international relations, human performance systems involve change. Sometimes changes are subtle or evolutionary, sometimes...
Business as usual. It's conventional, operating within the established norms. It's predictable, delivering the expected. It's comfortable, maintaining the status quo. It's...safe. There are millions of organizations...
This book describes research on safety-related decision-making by operations supervisory personnel in three different high-hazard industries, and features a case study illustrating each: a chemical plant, a...
Few people today would admit to being a racist, or to making assumptions about individuals based on their skin colour, or on their gender or social class. In this book, leading psychologist Geoffrey Beattie...
This book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years. The concept of emotional labor was first proposed by Dr. Arlie Russell Hochschild...
In this classic text, pioneering organizational consultant Edwin C. Nevis presents an approach to organizational consulting which is grounded in Gestalt theory. Nevis brings his well-known insight, conceptual...
As we approach the 21st century, there is a discernable shift in policing, from an incident-driven perspective to a proactive problem solving stance often described as "community policing." In this volume a...
In this edited volume, leading edge researchers discuss the link between Emotional Intelligence (EI) and workplace performance. Contributors from many areas such as social science, management (including organizational...
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In an increasingly knowledge-based economy, a company's success hinges on the quality of its people. People set strategy, make decisions, build relationships, and drive...
Creating Contagious Commitment: Applying the Tipping Point to Organizational Change
Too often, necessary and technically appropriate change initiatives fall short of expected gains because leaders fail to involve...
In earlier books in the Psychological and Behavioural Aspects of Risk Series, Cary Cooper and Ron Burke have identified the role played by human frailties and organizational toxicity in influencing individual...
Most research into leadership has presented leaders as heroic, charismatic and transformational 'visionaries'. The leader, whether in business, politics or any other field, is the most important factor in determining...
This volume presents the first wide-ranging critical review of validity generalization (VG)--a method that has dominated the field since the publication of Schmidt and Hunter's (1977) paper "Development of a...