Donna Greiner

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1,001 Ways to Keep Customers Coming Back: WOW Ideas That Make Customers Happy and Will Increase Your Bottom Line

by Donna Greiner & Theodore B. Kinni

Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty

Imagine having the customer-service secrets of the world's most successful businesses right at your fingertips. With this...