Douglas Stone

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Thanks for the Feedback: The Science and Art of Receiving Feedback Well

by Sheila Heen & Douglas Stone

The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning

We swim in an ocean of feedback. Bosses,...


Difficult Conversations: How to Discuss What Matters Most

by Douglas Stone & Bruce Patton

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"

We attempt or avoid difficult conversations every day-whether dealing with an underperforming...


Real College: The Essential Guide to Student Life

by Douglas Stone

Few people have as much experience helping students cope with college life as Douglas Stone, a long-time Harvard residential adviser and coauthor of Difficult Conversations, and Elizabeth Tippett, recent Harvard...