Impact Innovation

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Dangerous Customer Service: Dangerously Great Customer Service...How to Achieve It and Maintain It

by Impact Innovation

Dangerous Customer Services provides real help for real people in the real world.

This book guide managers through the realities and practicalities of great customer service. Dangerous Customer Service shows...


Dangerous Guide to Leading Innovation: How You Can Turn Your Team Into an Innovation Force

by Impact Innovation

Do you feel that you are blocking your team's creative potential? If so, Dangerous Leadership for Innovation is the book for you.

This practical guide to innovation and creativity not only shows the reader how...