Impact Innovation

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Dangerous Customer Service

by Impact Innovation

Dangerous Customer Services provides real help for real people in the real world.

This book guide managers through the realities and practicalities of great customer service. Dangerous Customer Service shows...

Dangerous Guide to Leading Innovation

by Impact Innovation

Do you feel that you are blocking your team's creative potential? If so, Dangerous Leadership for Innovation is the book for you.

This practical guide to innovation and creativity not only shows the reader how...