Jack Griffin

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How to Say It: Be Indispensable at Work: Winning Words and Strategies to Get Noticed, Get Hired, andGet Ahead

by Jack Griffin

More information to be announced soon on this forthcoming title from Penguin USA


How to Say It at Work, Second Edition: Power Words, Phrases, and Communication Secrets for GettingAhead

by Jack Griffin

A fully revised edition of the bestselling communication tool.

This revised edition includes new advice on the latest developments in the workplace since the book?s initial publication ten years ago.

Along with...


How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence

by Jack Griffin

An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.

From the author of How to Say It(r) at Work, a one-stop communication...


How to Say it: Creating Complete Customer Satisfaction: Winning Words, Phrases, and Strategies to Build Lasting Relationships in Sales and Service

by Jack Griffin

 A guide to effectively communicating with customers to create lasting—and repeat—business relationships. 

This book provides practical, results-oriented guidance for effective communication with customers...