John S Oakland

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Total Quality Management: A Pictorial Guide for Managers

by John S Oakland & Peter Morris

Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents...


Pocket Guide to TQM

by John S Oakland & Peter Morris

Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents...


Oakland on Quality Management

by John S Oakland

'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on...