Marcia Kaufman

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Service Management for Dummies

by Judith Hurwitz, Robin Bloor & Marcia Kaufman

A plain-English guide to managing IT from the customer's perspective

  • Practical guidance on delivering and managing IT so that it meets the multiple needs and demands of a company and its customers and end-users–both...


Cloud Computing for Dummies

by Judith Hurwitz, Robin Bloor & Marcia Kaufman

The easy way to understand and implement cloud computing technology written by a team of experts

Cloud computing can be difficult to understand at first, but the cost-saving possibilities are great and many companies...


Big Data for Dummies

by Judith Hurwitz, Marcia Kaufman & Fern Halper

Find the right big data solution for your business or organization

Big data management is one of the major challenges facing business, industry, and not-for-profit organizations. Data sets such as customer transactions...


Hybrid Cloud for Dummies

by Hurwitz, Marcia Kaufman & Fern Halper

Choose the right combination of public, private, and data center resources to empower your business

Hybrid clouds are transforming the way that organizations do business. This handy guide helps you find out what...


The Making of Slap Shot: Behind the Scenes of the Greatest Hockey Movie Ever Made

by Judith Hurwitz, Robin Bloor & Marcia Kaufman

Feeling overwhelmed by the buzz about SOA—service oriented architecture? Take heart! Service Oriented Architecture For Dummies, 2nd Edition makes it easy to understand, plan, and implement the latest SOA solutions...