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Change Management in Information Services

by Lyndon Pugh

Information services are currently going through the most significant period of change in their history. Since the first edition of this highly regarded book was published in 2000 the pace of change has accelerated...


Pushing the Limits: New Adventures in Engineering

by Henry Petroski

Here are two dozen tales in the grand adventure of engineering from the Henry Petroski, who has been called America’s poet laureate of technology. Pushing the Limits celebrates some of the largest things...


Information Marketing

by Jennifer Rowley

In this fully revised second edition of Information Marketing Jenny Rowley explores the impact of globalization, digitization, connectivity and customization in the information marketplace. She introduces a...


The Responsive Museum: Working with Audiences in the Twenty-First Century

by Caroline Lang & John Reeve

The Responsive Museum interrogates the thinking, policies and practices that underpin the educational role of the museum. It unravels the complex relationship of museums with their publics, and discusses today's...


Subject Librarians: Engaging with the Learning and Teaching Environment

by Penny Dale & Matt Holland

The university subject librarians' role is at the centre of new models of teaching and learning, yet further debate and published contributions are still needed to shape its future direction. Subject Librarians:...


Planning Public Library Buildings: Concepts and Issues for the Librarian

by Michael Dewe

This book examines the entire gamut of challenges confronting the planning and development of contemporary public libraries; their mission, their roles, and key issues such as lifelong learning, social inclusion,...


Safety and Ethics in Healthcare: A Guide to Getting It Right

by Bill Runciman & Alan Merry

A single coherent source of information on the various interlinking domains of patient safety, litigation and ethical behaviour, based on accounts of real-life situations and intended for all healthcare students,...


Improving Air Safety through Organizational Learning: Consequences of a Technology-led Model

by José|| Sánchez-Alarcos Ballesteros

The key theme of this book is organizational learning and its consequences for the field of air safety. Air safety rates have been improving for a long time, demonstrating the effects of a good learning model...


The Limits of Expertise: Rethinking Pilot Error and the Causes of Airline Accidents

by R. Key Dismukes & Benjamin A. Berman

The Limits of Expertise reports a study of the 19 major U.S. airline accidents from 1991-2000 in which the National Transportation Safety Board (NTSB) found crew error to be a causal factor. Each accident is...


Decision Making in Complex Environments

by Malcolm Cook & Jan Noyes

Many complex systems in civil and military operations are highly automated with the intention of supporting human performance in difficult cognitive tasks involving information processing. The complex systems...


Airline Choices for the Future: From Alliances to Mergers

by Kostas Iatrou & Mauro Oretti

This book offers an up-to-date assessment of the airline industry as it stands today, delivering a comprehensive insight into how the world of airline alliances is changing, and provides a balanced account of...


Property

Women's Prize for Fiction 2003

by Valerie Martin

Valerie Martin’s Property delivers an eerily mesmerizing inquiry into slavery’s venomous effects on the owner and the owned. The year is 1828, the setting a Louisiana sugar plantation where Manon Gaudet,...


Buying the Big Jets: Fleet Planning for Airlines

by Paul Clark

Selecting the right aircraft for an airline operation is a vastly complex process, involving a multitude of skills and considerable knowledge of the business. Buying The Big Jets was first published in 2001...


Critical Incident Stress Management in Aviation

by Jörg Leonhardt & Joachim Vogt

People working in high-risk environments need to be sensitive to others' reactions to critical stress. Critical incident stress management (CISM) is now a well-established method in crisis intervention and one...


Aviation Mental Health: Psychological Implications for Air Transportation

by Robert Bor & Todd Hubbard

This book provides an authoritative and practical guide to the assessment, management, treatment and care of pilots and other professional groups within aviation, covering a range of relevant topics, for health...


Developing Strategies for the Modern International Airport: East Asia and Beyond

by Alan Williams

This book identifies and analyzes some of the primary issues facing the modern international airport, with specific reference to their role in a global economy. It is based on the initial premise that the aviation...


The Social Construction of Corruption in Europe

by Dirk Tänzler & Konstadinos Maras

This volume demonstrates the suitability of the theory of social constructivism in portraying and analyzing the diversity of the phenomenon of corruption. The approach of social constructivism taken in this...


Global Companies, Local Innovations: Why the Engineering Aspects of Innovation Making Require Co-location

by Yasuyuki Motoyama

Investigating the innovation activities of multinational corporations, this book uncovers and examines why the geography of innovation by multinationals is overwhelmingly local, in spite of their global operations...


Theology Shaped by Society: Sociological Theology Volume 2

by Robin Gill

Theology Shaped by Society argues that theology can be seen as a 'socially constructed reality' that is sometimes dangerously related to power but, at other times, is a positively engaged discipline taking the...


Spiritual Capital: Spirituality in Practice in Christian Perspective

by Michael O'Sullivan & Bernadette Flanagan

Spiritual Capital seeks to re-focus discussion on core social values, on individuals' value systems and the internal dynamics that impel human beings to live by truth, goodness and love. This book defines, refines...