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How do you keep your customers coming back-and get them to bring others?
If you need the best practices and ideas for making your customers loyal and profitable--but don't have time to find them--this book is...
Most organizational change initiatives fail spectacularly (at worst) or deliver lukewarm results (at best). In his international bestseller Leading Change, John Kotter revealed why change is so hard, and provided...
How can management cure health care's ills?
If you need the best practices and ideas for transforming health care--but don't have time to find them--this book is for you. Here are 10 inspiring and useful perspectives,...
Go from being a good manager to an extraordinary leader.
If you read nothing else on leadership, read these 10 articles. We've combed through hundreds of Harvard Business Review articles on leadership and selected...
For the past two decades, Michael Porter's work has towered over the field of competitive strategy. On Competition, Updated and Expanded Edition brings together more than a dozen of Porter's landmark articles...
Since the dawn of the industrial age, companies have engaged in head-to-head competition in search of sustained, profitable growth. They have fought for competitive advantage, battled over market share, and...
You want the most important ideas on management all in one place. Now you can have them—in a boxed set of HBR’s Must Reads.
This six-title collection includes only the most critical articles from the world’s...
Meet Jim Barton, new CEO of Santa Monica Aerospace. Jim's job won't be easy: the company's hemorrhaging cash, struggling to regain investors' trust after an accounting scandal, and striving to transform its...
What are the defining traits of great entrepreneurs? Do you have what it takes to build a great business?
In Heart, Smarts, Guts, and Luck, three entrepreneurs and advisors-turned-venture capitalists delineate...
When faced with complexity and constant change at work, what do the best leaders and teams do? They iterate. They invent. They improvise. They string together a syncopated and rhythmic way of working that gets...
Edited by Harvard Business School professor Jay W. Lorsch, the preeminent authority on corporate boards, this book gathers the leading voices from business and academia to address the challenges of governance...
How should you grow your organization? It’s one of the most challenging questions an executive team faces – and the wrong answer can break your firm.
The problem is, most firms’ growth strategies emphasize...
You are asked to play a game of word association. The word you are given: prejudice. What do you free associate with this loaded term? “Different” and “discrimination” come to mind. Possibly even the...
Foreword by Richard Hytner, Deputy Chairman, Saatchi & Saatchi Worldwide
Why is it so hard to get teams to perform up to their potential? How can people work more effectively together on teams? Why does conflict...
Does your brand tell a story?
In Winning the Story Wars, globally recognized storyteller, designer and entrepreneur Jonah Sachs argues that only those brands that tell values-driven stories through the right...
Caveat venditor—let the seller beware
While marketers look for more ways to get personal with customers, including new tricks with “big data,” customers are about to get personal in their own ways, with...
Your firm is great at bringing in new customers. But what do you do with them once you have them? Try to upsell more products and services? Or do you have a strategy for extracting a different kind of value...
The holy grail of project management is knowing, in terms of both budget and time, where you stand at any given moment, while making course corrections in real time. Most project management systems don’t even...
Clayton Christensen’s definitive works on innovation—offered together for the first time
Will you fall victim to disruptive innovation—or become a disruptor yourself? Tip the odds in your favor with the...
Your firm is great at bringing in new customers. But what do you do with them once you have them? Try to upsell more products and services? Or do you have a strategy for extracting a different kind of value...
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