Marshall Cavendish

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100 Great Leadership Ideas

by Jonathan Gifford Gifford

If you are a manager in today's business environment, demonstrating that you have leadership skills is essential to success. But what does it take to become an effective and influential business manager and...


BSS: Effective Decision Making

by Jeremy Kourdi Kourdi

Decisions and problems can often leave people with a dilemma: knowing that a decision is required, but uncertain how to ensure that it is the best one and that it will be successfully executed. The paradox is...


BSS: Great Selling Skills

by Bob Etherington Etherington

Nearly everyone within a company is involved in selling at one level or another. Yet, the majority of those people are not professional frontline salespeople - they have never received any training in selling...


Madness Aboard: Welcome to plane insanity

by Yvonne Lee

After her hilarious national bestseller The Sky is Crazy: Tales from a trolley dolly, which sold 10,000 copies, Yvonne Lee continues to unravel the outrageous and sometimes bizarre happenings on board the airplane...


BSS: Surviving Office Politics

by Patrick Forsyth Forsyth

Lying, cheating, manipulating, conniving, backstabbing, and schmoozing. And don't forget falsifying, scheming, and even sleeping with someone. All of these go on in the workplace. And we all know someone who...


STTS: Win-Win Negotiation

by David Goldwich Goldwich

We all negotiate every day, whether we realise it or not. Yet few people ever learn how to negotiate. Those who do usually learn the traditional, win-lose style. In today's interdependent world of business partnerships...


The Sky is Crazy: Tales from a trolley dolly

by Yvonne Lee

Everyone has a plane story to share, but no one tells it better and funnier than the one who sings the "Chicken-or-beef, Sir" rhapsody. In this humorous collection of airplane anecdotes that shows you a wild...


Dr Mahathir's Selected Letters to World Leader: With introduction and commentaries by Abdullah Ahmah

by Mahathir Mohamad

Dr Mahathir Mohamad governed Malaysia for 22 years (1981-2003), during which he wrote and received many letters from world leaders. The seventy-one letters presented in this volume-by Dr Mahathir, Tony Blair,...


100 Great Innovation Ideas

by Howard Wright Wright

Companies that fail to innovate will, like prehistoric dinosaurs, eventually disapper from the face of the earth. This book contains 100 great innovation ideas, extracted from the world's best companies.Ideas...


Bank 2.0

by Brett King King

BANK 2.0 reveals why customer behaviour is so rapidly changing, how branches will evolve, why cheques are disappearing, and why your mobile phone will replace your wallet-all within the next 10 years.


Giants of Asia: Conversation with Ban Ki-moon: What The United Nations Is Really Like: The View from the Top

by Tom Plate

Only eight people have been privileged to hold the job of Secretary General since the United Nations' founding in 1945. And only one of them has ever told the inside story of the UN while still holding that...


Real Leaders: Why Heartware in Your Organisation Matters

by Peter Cheng & Lily Cheng

A leader leads, but a true leader will be able to champion shared values to achieve extraordinary results. Learn how to turn a leader into a real leader. This book delves into the three critical pillars of a...


The Starbucks Story

by John Simmons

Coffee is a commodity. You can get a cup at any café, sandwich bar or restaurant anywhere. So how did Starbucks manage to reinvent coffee as a whole new experience, and create a hugely successful brand in the...


BSS The New Rules of EQ

by Rob Yeung Yeung

If you have not heard of emotional intelligence - or EQ - what planet have you landed from? You may be sick of people bleating on and on about EQ. But it is undoubtedly true that being intelligent is not enough...


BSS Managing in the Discomfort Zone

by Patrick Forsyth Forsyth

Why is it that effective action is so often difficult to take? How do you make it work when you do take it? Human nature tends to make action difficult - or make it more likely to be delayed or be done half-heartedly...


BSS New Job Survival Kit

by Frances Kay Kay

So you've just started an exciting new job. Now what? Its only natural to feel a little unsure of yourseld, but you can't afford to make a bad impression Your first three months can make or break your future...


BSS The New Rules of Networking

by Rob Yeung Yeung

It's not what you know, it's who you know. Never has this been truer. Networking has become one of the key skills for virtually anyone who wants to get on in their jobs and careers. In fact, in just about any...


BSS My Boss Is a Bastard

by Richard Maun Maun

If the average tenure in a job varies from two to five years, then most people will have between 9 and 21 jobs during their career, between the ages of 21 and 65. Therefore, the chances of meeting a few bastards...


BSS Why Entrepreneurs Should Eat Bananas

by Simon Tupman Tupman

Why should anyone eat bananas? Because they are good for you! Experts agree that, as a quick source of carbohydrate fuel, bananas are better for you than any other fruit. They are great for an energy boost....


BSS FAQs On Marketing

by Philip Kotler Kotler

FAQs on Marketing distills the essence of Philip Kotler's decades of experience into an eminently readable question-and-answer format. The author draws on the thousands of questions he has been asked over the...